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Home
Routers
Create a fast and reliable Wi-Fi
Network Expansion
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Cloud Cameras
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Switches
More than on and off
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
JetStream Switches
High-Speed wired networking from L3 managed to unmanaged
Business Access Points
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Service Provider
Switches
Boosts your business network with premium performance.
Why my 3G router or internal device can not be visited from Internet?
This Article Applies to:
Normally, the 3G Router will get a Public IP address like 113.113.241.119.
In this situation, your 3G Router or internal device can be visited by the public IP + port (http://public IP:port) if the needed ports were opened on the 3G router.
But some ISPs offer the private IP address for the 3G modem like 10.x.x.x or 172.x.x.x. In this case, the 3G Router and internal server can NOT be directly visited from external network as the private IP address is not available on Internet.
Solutions:
- Please contact your ISP to check the Dial Number and APN. Incorrect Dial Number and APN may make the router
get a private IP address. - Contact your ISP and request to offer your 3G router a public IP address.
- Contact your ISP and request to open the appropriate ports for your 3G router on the ISP’s root router. E.g. port 80(WEB) or port 21(FTP).
Note:
If you are using Singapore StartHub 3G modem, Please go to Network->3G, and set the Dial Number and APN
manually.
manually.
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