What should I do if I cannot open a website through Deco network?

Troubleshooting
Updated 06-04-2019 06:54:43 AM
This Article Applies to: 

Here we take Deco M5 as an example.

Launch the Deco app, select “Antivirus”. Then tap the icon in the upper right corner to check the Antivirus History.

 

If it’s blocked by Antivirus, that means this website is listed as a malicious site in Trend Micro’s database. You may disable the Antivirus feature, or go to the website https://global.sitesafety.trendmicro.com to test the category of the blocked website, then apply classify the blocked website to be a different category which won't be blocked by the Antivirus feature.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.