How to remove my Camera from Cloud when the camera is offline

User Application Requirement

Updated 01-10-2018 08:57:37 AM

16048

This Article Applies to:

Note: NC Class Cameras work with tpCamera app only.

1. When your camera is offline, it will be shown in your device list in our cloud website and APP device list.

QQ截图20160421101736

In our cloud website, you can’t remove it when it is offline:

QQ截图20160421101822

2. So please click the link below to download tpCamera APP:

B. Now you can remove your camera through APP.

1. Login your cloud account, in the device list, tap “gear” button of the offline device you want to delete.

2. In the setting page, tap “Delete camera” button to remove your camera from your cloud.

3. It will successfully remove your camera from your account if your camera is offline.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

Is this faq useful?
Your feedback helps improve this site.

From United States?

Check products and services for your region.

Go Other Option