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Para Casa
Modems/ Gateways
A sua porta de acesso à internet
Expansão de Rede
Forma mais fácil para expandir e melhorar a sua rede
SOHO Switches
Conexões de qualidade através de cabo de rede
Adaptadores
Equipe os seus equipamentos com um acesso Wi-Fi mais rápido
Acessórios
Tudo o que precisa para um estilo de vida conectado
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Smart Home
Câmaras Cloud
Um olhar no que é importante
Smart Plugs
Autonomia nos equipamentos domésticos
Smart Bulbs
Luz para todas as ocasiões
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Para Empresas
JetStream Switches
Rede com fios de alta velocidade com e sem gestão L3
Omada EAP Series
Professional business Wi-Fi with centralized management
Omada Cloud SDN
A solução Wi-Fi Cloud inteligente para redes de negócios
Pharos Wireless Broadband
Ideal para redes Wi-Fi bridge ponto a ponto de longo alcance
SafeStream Router
Secure VPNs e Gateways de balanceamento de carga para negócios
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Para ISP
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G
Maintains internet access wherever you go.
PON
The leading technology for delivering gigabit Internet services
Powerline Adapter
Transforms electrical wiring to carry the network signal.
Range Extender
Easily expand your Wi-Fi coverage.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
How to solve the compatibility problem between your 3G modem and TP-Link 3G router
But sometimes, a few customers still encounter a compatibility problem, this article is about how to solve it.
After you plug your 3G modem into the TP-Link 3G router, please log into the web interface by typing in default access like http://192.168.1.1 or 192.168.0.1 with the default username and password which are both admin. If you see the picture below on the TP-Link status page, that means you have encountered a compatibility problem. Then you can try to solve the problem according to the solution below:
1. Update Firmware
Because we keep updating our firmware and compatibility list, your firmware may be out of date. If your modem is listed in the compatibility list, but you still have the Unknown Modem picture, that means you’d better upgrade the firmware. Please click here to download the latest firmware and then upgrade the firmware of your router in System tools->Firmware Upgrade page.
2. Upload Modem Bin File
When we make a brand new modem compatible with our 3G router while we can’t release the firmware right away, we will upload the Modem Bin File to our website at the first moment. Please click here to go to the Modem Bin File download page. Firstly, you should find that whether your 3G modem is in the Modem Bin File table, if yes, please download the corresponding bin file to your local computer. Here I take Huawei EC169 as an example.
Before I upload the Modem Bin File, I have the picture below.
Then I go to Network->3G page, click Modem settings.
In the new page, please click Add New.
And then, please upload the Modem Bin File.
Finally, please reboot your 3G router, go to System Tools-- Reboot.
After the router reboots, the modem will be identified by the 3G router automatically.
If the modem has been identified by the 3G router but you still can not have Internet, please refer to another FAQ Why I cannot have Internet with an identified 3G Modem.
If the modem still cannot be identified by the 3G router, please feel free to contact the reseller where you bought this 3G router from, they will help you work this out.
For other questions, please feel free to contact TP-Link support .
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