12-01-2025
How to Turn Hotel Guest WiFi into Your Best Service Upgrade
If you’ve ever checked into a hotel, café, resort, campus residence or event venue and immediately hunted for the WiFi, welcome to the club. Recent research shows that WiFi quality is one of the first things guests evaluate when choosing or reviewing a hotel — often ranking it as essential as basic comfort and cleanliness. (Source: Hospitality WiFi Needs Report, Ohio Hotel & Lodging Association (OHI), 2024)