Careers at TP-Link

JOIN OUR TALENT POOL!

TP-Link Canada is always on the lookout for passionate individuals, who are enthusiastic about their work and willing to progress the career within the company. We are a global company that values diversity and thrives on entrepreneurial values. We provide opportunities for personal and professional development in a challenging and fulfilling work environment. If that describes you, we’d love to hear from you!

If you are interested in employment with TP-Link Canada but didn't see a position that fits your skill set at this time, feel free to submit your application and should something become available we will contact you.

Areas of Expertise

• Sales & Marketing
• Warehouse & Distribution
• Customer Support (English & French)
• Computer Network Engineer Intern

Application Procedures

To apply for a position, please send us a cover letter and resume outlining your job skills, education background and professional experience. 

We accept applications by email, mail and fax. Please direct your application to:

          TP-Link Canada Inc.

          Address: 88 Fulton Way, Richmond Hill, ON, L4B 1J5  

          Fax: 905-882-9830

          Email: hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

We are hiring! About us https://www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive. Join us in driving the future of connectivity — we’re passionate about what we do!

We are hiring for an existent vacancy, seeking a passionate and engaging Account Manager, Retail to join our growing team. This role’s focus is on negotiating contracts, closing deals, and establishing a strong, long-term relationship with high-level clients. 

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Location: On-Site | 88 Fulton Way, Richmond Hill, ON 
Type: Full-Time | Salary + Bonus + Group Insurance Benefits + Paid Time Off 
Base Salary Range: $72,000 - $108,000

Job Requirements:

• BSc degree in Business Administration, Sales or relevant field
• 5+ proven work experience in sales or account management role
• Solid background in dealing with regional, national or key accounts and proven success in sales targets achievement
• Excellent listening skills
• Excellent communication and interpersonal skills
• Experience in leading presentations and negotiations
• Ability to build rapport and establish long term relationships with customers
• Strong negotiation skills to secure profitable contracts and maintain beneficial relationships with major clients
• Experience in developing strategic plans to increase sales and profitability within assigned key accounts
• Advanced problem-solving capabilities to identify issues within accounts and formulate effective solutions swiftly
• Proficiency in using CRM software and other sales tools, for managing client interactions, tracking sales opportunities, and analyzing customer behavior
• Understanding of sales performance metrics
• Exceptional organizational skills to manage multiple accounts simultaneously and ensure the successful execution of sales strategies and plans
• Ability to work well under pressure and meet stringent deadlines without compromising the quality of work
• Experience with data analysis and forecasting, and understanding market trends is highly desirable
• Experience in the networking/ network systems industry, Security Camera/ Smart Home is beneficial
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Develop and implement effective sales strategies for key national accounts
• Negotiate and close agreements with large customers
• Monitor and analyze performance metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Provide timely and effective solutions aligned with clients’ needs
• Liaise with the marketing and product development departments to ensure brand consistency
• Stay up to date with new product launches and ensure sales team members are on board
• Develop relationships with key stakeholders and act as the point of contact for national clients
• Maintain high customer satisfaction ratings that meet company standards
• Develop and implement effective sales strategies to drive sales growth in assigned territories and sectors
• Manage, nurture and grow TP-Link’s national accounts portfolio
• Develop and maintain strategic long-term trusting relationships with high volume clients
• Coordinate with various internal departments to ensure that customer requests are handled appropriately and in a timely manner
• Regularly review sales performance, aiming to meet or exceed targets
• Monitor competition within assigned region and ensure our products and services consistently meet customer needs
• Conduct regular business reviews and plan meetings with customers
• Provide expert customer insight to product, marketing and sales teams
• Occasional provincial/ interprovincial travel may be required

Please forward your resume to hr.ca@tp-link.com

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants. 

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

This is a mid-senior level design role. We are looking for a designer who is confident working independently, understands real-world packaging production and print execution, and is fully fluent in both English and French. The ideal candidate has strong experience adapting, formatting, and quality-checking bilingual packaging copy, with a clear understanding of Canadian and Quebec market language requirements. Attention to detail is critical, particularly when reviewing layouts, typography, and copy accuracy to ensure packaging meets all applicable regulatory and market standards.

Location: Hybrid | 88 Fulton Way, Richmond Hill, ON + Work From Home 
Type: 1-Year, Full-Time Contract
Pay Range: $21.00/hr - $53.00/hr

Job Requirements:

• 2+ years of professional graphic design experience, with a strong focus on packaging and print execution
• Proven experience working with bilingual packaging
• Strong understanding of bilingual packaging language requirements for the Canadian and Quebec markets
• Advanced proficiency in Adobe Creative Suite, with a strong emphasis on Illustrator and Photoshop
• Strong knowledge of print production, prepress, and packaging workflows
• High attention to detail, particularly for copy accuracy, layout precision, proof reading and regulatory compliance
• Experience managing high SKU volumes or packaging conversion projects is a plus
• Experience working with consumer electronics, CPG, or regulated products is a plus
• Familiarity with working from global or HQ-provided packaging templates is a plus
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Execute packaging design and artwork updates across multiple SKUs, including bilingual layouts
• Adapt, format, and quality-check English and French copy to meet Canadian and Quebec market language and compliance standards
• Prepare print-ready files, including dielines, layouts, prepress checks, and final artwork.
• Work closely with internal teams (Marketing, Product, Quality) to manage revisions, approvals, and timelines
• Maintain brand consistency across all packaging while working within established templates and guidelines
• Manage multiple projects simultaneously in a fast-paced, deadline-driven environment

Please forward your resume to hr.ca@tp-link.com

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview. 

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants. 

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

We are hiring! About us https://www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward-thinking work environment where every team member is valued, supported, and encouraged to thrive.

Join us in driving the future of connectivity — we’re passionate about what we do!

We are hiring for an existent vacancy, seeking a knowledgeable and experienced Level 2 Customer Technical Support Specialist to join our team.

You will be playing a vital role in ensuring customer satisfaction and driving sales.

You are the go-to expert for technical queries helping customers maximize the value of TP-Link’s Internet Service Provider (ISP) and Small-Medium Business (SMB) products they purchase. This role is particularly important in the ISP&SMB markets, where personalized support and understanding of customer needs are highly valued.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Location: On-site | 88 Fulton Way, Richmond Hill, ON 
Type: Full-Time | Salary + Bonus + Benefits + Paid Time Off 
Salary Range: $70,000 minimum to $90,000 maximum (Salary is based upon candidate’s experience and qualifications, as well as market and business considerations).

Job Requirements:

• BSc degree in a relevant engineering field such as Electrical Engineering, Electronics Engineering, Mechanical Engineering, Computer Science, or a related discipline
• 3+ years’ experience as a Customer Technical Support, Application Engineer or similar role
• Proficiency in English and Mandarin both written and verbal
• Customer-oriented mindset
• Experience working in the ISP&SMB networking field is a strong asset
• Strong technical background with understanding of relevant technologies and products
• Excellent communication and interpersonal skills
• Ability to present complex technical information and explain complex technical concepts in a clear and concise manner
• Strong interpersonal skills to build rapport with customers and colleagues. This includes active listening, empathy, and conflict resolution
• Strong problem-solving abilities to diagnose and resolve technical issues effectively
• Basic proficiency in Excel and PowerPoint, with strong analytical, review, and summarization skills
• Ability to adapt to diverse customer needs and technical environments
• Understanding and respecting cultural differences when interacting with customers
• Eligibility to work in Canada

Essential Duties & Responsibilities:

• Provide pre- and post-sales technical assistance to ISP&SMB customers
• Work closely with the sales team to provide technical expertise and support
• Communicate with ISP&SMB customers to identify their needs and provide appropriate technical solutions
• Research, diagnose and resolve technical issues faced by ISP&SMB customers through email or remote access
• Gather customer feedback to improve company’s ISP&SMB products and services
• Document processes and customer interactions, and prepare reports for the management
• Provide feedback to product development teams to improve ISP&SMB products
• Collaborate with the sales team during product/project implementation to resolve technical challenges
• Conduct product demonstrations and provide technical presentations to explain the company’s products to customers
• Test new and updated products and provide feedback to development teams
• Participate in trade shows and seminars to promote the company’s products
• Provide training and support to the internal L1 technical support team
• This role requires both office work and travel to customers’ sites
• Perform other duties as assigned

Please forward your resume to hr.ca@tp-link.com

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non-discriminatory. If you require accommodation, please advise HR in advance of attending the interview. 

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants. 

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.