Careers at TP-Link

JOIN OUR TALENT POOL!

TP-Link Canada is always on the lookout for passionate individuals, who are enthusiastic about their work and willing to progress the career within the company. We are a global company that values diversity and thrives on entrepreneurial values. We provide opportunities for personal and professional development in a challenging and fulfilling work environment. If that describes you, we’d love to hear from you!

If you are interested in employment with TP-Link Canada but didn't see a position that fits your skill set at this time, feel free to submit your application and should something become available we will contact you.

Areas of Expertise

• Sales & Marketing
• Warehouse & Distribution
• Customer Support (English & French)
• Computer Network Engineer Intern

Application Procedures

To apply for a position, please send us a cover letter and resume outlining your job skills, education background and professional experience. 

We accept applications by email, mail and fax. Please direct your application to:

          TP-Link Canada Inc.

          Address: 88 Fulton Way, Richmond Hill, ON, L4B 1J5  

          Fax: 905-882-9830

          Email: hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

• Provide consultation and coaching on issues related to employee relations, workforce planning, recruitment and selection, talent and performance management, compensation, and organizational development.
• Coordinates and facilitates recruitment activities including pre-screening, testing, scheduling interviews, reference checks and document signing
• Monitors employee climate to identify issues/trends; counsel managers on identifying issues and implementing corrective actions, while also seeing opportunities to increase engagement.
• Gathers, analyzes, and interprets HR related data for report generation and management decision making
• Provides accurate, timely responses to employee and management inquiries regarding policies, employment legislation, benefits, and payroll
• Assists with the employee contract renewal process with the operations team to include identification of high potentials as well as below standard performers, succession planning, promotions; creates appropriate action plans
• Provides accurate, timely responses to employee and management inquiries regarding policies and employment legislation including both Federal and Provincial legislation
• Works closely with General Manager to continuously improve the level of HR support provided to the teams through programs
• Host employee recognition events, annual holiday event and team spirit events
• Represents the Company at community events, including job fairs
• Maintains up-to-date employee records and files (electronic)
• Calculate the payroll calculation bi-weekly
• Functions as the administrative core for the HR department
• Partners with Manager of Training, scheduling, and setting up new hire orientation and refresher training.
• Handles special projects delegated by the General Manager
• Maintains knowledge of applicable employment legislation
• Adheres to all health and safety regulations and act as a health safety representative of the management
• Understands all company policies and procedures relating to the employee’s role within the company
• Maintains any applicable licenses and certifications

Requirements & Qualifications

• University degree in Human Resources, Business Administration, or related field
• CHRP designation is an asset
• 2-5 years human resources generalist or equivalent experience in IT industry
• Meticulous attention to details and highly organized
• Strong analytical and problem-solving capabilities
• Ability to prioritize and plan work activities to use time efficiently
• Strong collaboration and team building skills
• Excellent verbal and written communication skills required
• Knowledge of trends, best practices, legislation change and new technologies in human resources, talent management and employment law

Application: Email your resume to hr.ca@tp-link.com with the subject line "Application: Human Resources Generalist" to apply.

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Role Summary

The Account Receivable Assistant will be responsible for managing customers receivables and its related work to support the success of TP-Link’s finance work. This role will be reporting to Finance Manager.

Core Competencies

• Attention to Detail
• Communication
• Planning and Organizing
• Problem Solving

Responsibilities

• Keep accurate records of payments from customers.
• Manage customers payment deductions including rebates, price variance, shortages, returns etc.
• Send invoices and weekly statements to customers and follow up with customers on payment status.
• Perform other duties as assigned by Finance Manager.

Requirement

• Bachelor’s Degree of accounting or finance related major.
• At least one year experience of working in the Corporate accounting department or Accounting firm.
• Proficient in Microsoft Office; advanced Excel skills would be an asset.
• Experienced in using accounting software such as QB/Oracle/SAP.
• Must have effective written and oral communication skills.

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com with the subject line "Application: Account Receivable Assistant" to apply.

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

We are seeking a highly motivated Sales Assistant to join our growing B2B team in Richmond Hill, ON. Reporting to Distribution Account Manager, the Sales Assistant will be responsible for administrative tasks to support the sales team.

Responsibilities

• Record, monitor, and develop sales-related reports to maintain an organized and accessible filing system.
• Coordinate communications with customers to implement sales plans and activities.
• Perform statistical analysis of inventory and sales data to better understand the inventory status and sales trends.
• Work closely with distribution partners and sales team to ensure a healthy inventory status.
• Help sales team with regards to customer inquiries to ensure customer satisfaction.
• Perform other duties as assigned by the management team.

Core Competencies

• Planning and Organizing
• Attention to Detail
• Time Management
• Communication
• Customer Service
• Problem Solving

Essential Qualifications

• Post-secondary education or equivalent.
• Proficient in Microsoft Office; advanced Excel skills would be an asset.
• Must have strong analytical problem-solving skills and attention to detail.
• Prior experience in b2b/distribution sales management preferred.
• Knowledge of customer service principles and practices.
• Must have effective written and oral communication skills.

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com to apply.

TP-Link Canada Inc. is an equal opportunity employer. While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted. All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Sales Representative (B2B) 

Location: Remote, British Columbia

Employment Type: Full-Time, Permanent

Job Description:

We are seeking a highly motivated Sales Representative to join our growing team. Reporting to the B2B Sales Director, the Sales Representative will be responsible for building and maintaining targeted clients, execute inbound/outbound calls and emails collaborate with cross-functional teams to close sales.

Core Competencies:

• Communication
• Teamwork
• Attention to Detail
• Sales
• Customer Service

Key Responsibilities:  

• Hunt for new customers and promote new products/promotions to existing customers.
• Execute inbound/outbound calls and emails with the goal of developing new prospects and/or promoting new products/promotions to existing customers.  
• Use in-depth knowledge of the company technology, products, and solutions to identify, evaluate, and recommend business solutions to customers and partners. 
• Build and maintain targeted customer contact information database. 
• The ability to leverage distribution relationships to identify potential reseller and B2B opportunities. 
• Collaborate with cross-functional teams to close sales.  

Desired Skills and Experience 

• Strong cold call/cold email skills.
• Experience selling in a high volume, telephone-based sales environment. 
• Experience in the IT/Networking industry.  
• Demonstrated ability to move leads through the entire sales process independently. 
• Proficiency with MS Office suite (Microsoft Outlook, Word, Excel, and PowerPoint). 

Desired Personalities 

• Self-motivated, ambitious and interest in impacting the business long-term goal through the day-to-day groundwork.  
• Passion for relationship building creative problem-solving, and strong verbal and written communication skills.
• Ability to demonstrate resiliency in adverse situations.
• Natural curiosity and a desire to learn, grow and develop your skillset.

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com to apply. 

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Sales Representative (B2B) 

Location: Remote, Quebec

Employment Type: Full-Time, Permanent

Job Description:

We are seeking a highly motivated Sales Representative to join our growing team. Reporting to the B2B Sales Director, the Sales Representative will be responsible for building and maintaining targeted clients, execute inbound/outbound calls and emails collaborate with cross-functional teams to close sales.

Core Competencies:

• Communication
• Teamwork
• Attention to Detail
• Sales
• Customer Service

Key Responsibilities:  

• Hunt for new customers and promote new products/promotions to existing customers.
• Execute inbound/outbound calls and emails with the goal of developing new prospects and/or promoting new products/promotions to existing customers.  
• Use in-depth knowledge of the company technology, products, and solutions to identify, evaluate, and recommend business solutions to customers and partners. 
• MUST be bilingual (English and French)
• Build and maintain targeted customer contact information database. 
• The ability to leverage distribution relationships to identify potential reseller and B2B opportunities. 
• Collaborate with cross-functional teams to close sales.  

Desired Skills and Experience 

• Strong cold call/cold email skills.
• Experience selling in a high volume, telephone-based sales environment. 
• Experience in the IT/Networking industry.  
• Demonstrated ability to move leads through the entire sales process independently. 
• Proficiency with MS Office suite (Microsoft Outlook, Word, Excel, and PowerPoint). 

Desired Personalities 

• Self-motivated, ambitious and interest in impacting the business long-term goal through the day-to-day groundwork.  
• Passion for relationship building creative problem-solving, and strong verbal and written communication skills.
• Ability to demonstrate resiliency in adverse situations.
• Natural curiosity and a desire to learn, grow and develop your skillset.

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com to apply. 

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Account Manager - B2B

Location: Toronto, ON (Remote/Work from Home)

Employment Type: Full-Time, Permanent

Job Description:

We are looking for a highly motivated B2B Account Manager to join our talented team to help scale our growing company. The B2B Account Manager is responsible for the sales growth through new customer acquisition, customer retention and growth opportunities with existing accounts. As an Account Manager you are passionate about understanding business drivers for performance, the range of ad products available, and engaging with internal and external partners to deliver strategic recommendations. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance.

Duties / Responsibilities:

• Strategic planning for business growth by achieving B2B sales targets
• Identify and develop new business opportunities through strategic prospecting
• Responsible for maintaining and building a more cohesive relationship with customers
• Plan and execute channel marketing programs
• Understanding of networking industry and experience in working collaboratively with Engineers to provide outstanding customer support and satisfaction

Qualifications:

• Post-secondary education
• 5+ years experience in IT B2B business is a must
• Technical background in Networking is an asset 
• Demonstrated high level of strategic planning, analytical, problem-solving and communication skills
• B2B experience and understanding of the Canadian market an asset
• Able to proactively cold call into net new accounts in order to drive new business
• Excellent time management and prioritization skills

Additional Information:

• This is a full-time job position

Application:

Submit your cover letter and resume by email to hr.ca@tp-link.com. 

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices.   Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process. Although the role is remote, candidates must reside in Canada.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Account Manager - B2B (Bilingual)

Location: Remote, Quebec

Employment Type: Full-Time, Permanent

Job Description:

We are looking for a highly motivated Bilingual B2B Account Manager located in Quebec to join our talented team. The B2B Account Manager is responsible for the sales growth through new customer acquisition, customer retention and growth opportunities with existing accounts. As an Account Manager you are passionate about understanding business drivers for performance, the range of ad products available, and engaging with internal and external partners to deliver strategic recommendations. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance.

This role requires the successful candidate to be fluent in both English and French.

Duties / Responsibilities:

• Strategic planning for business growth by achieving B2B sales targets
• Identify and develop new business opportunities through strategic prospecting
• Responsible for maintaining and building a more cohesive relationship with customers
• Plan and execute channel marketing programs
• Understanding of networking industry and experience in working collaboratively with Engineers to provide outstanding customer support and satisfaction

Qualifications:

• Post-secondary education
• 5+ years experience in IT B2B business is a must
• MUST be bilingual in English and French
• Technical background in Networking is an asset 
• Demonstrated high level of strategic planning, analytical, problem-solving and communication skills
• B2B experience and understanding of the Canadian market an asset
• Able to proactively cold call into net new accounts in order to drive new business
• Excellent time management and prioritization skills

Additional Information:

• This is a full-time job position

Application:

Submit your cover letter and resume by email to hr.ca@tp-link.com. 

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices.   Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Account Manager (B2B) – Western Canada

Location: Remote, British Columbia

Employment Type: Full-Time, Permanent

Job Description:

We are seeking a highly motivated Sales Representative to join our growing team. Reporting to the B2B Sales Director, the Sales Representative will be responsible for building and maintaining targeted clients, execute inbound/outbound calls and emails collaborate with cross-functional teams to close sales.

Role Summary

Reporting to the Sales Director, the Account Manager is responsible for contributing to sales growth of the region through new customer acquisition, customer retention and growth opportunities with current customer base.  

Core Competencies

• Communication
• Self-starter
• Team Work
• Negotiation
• Planning and Organizing
• Result Oriented

Responsibilities

• Develop, manage and attain new accounts; grow the existing business and achieve sales goals within the assigned territories. 
• Identify and develop new business opportunities through strategic prospecting planning.
• Manage all aspects of strategic sales initiatives and provide support as needed.
• Develop and implement strategic plans to increase account penetration, customer satisfaction, revenue growth and market share.
• Build strategic and long-term relationships with key contacts by participating in sales meeting, prospect visit and industry events.
• Work collaboratively with Solutions Architect to provide high quality support to ensure customer satisfaction.

Essential Qualifications

• Post-secondary education in business or related field.
• At least 5+ years of experience in B2B sales working directly with key accounts required.
• Previous experience in Networking sales an asset.
• Demonstrated success in sales, business development and customer relationship management.
• Strong communication, negotiation and presentation skills.
• A self-motivated and result-driven team player.
• Ability to work independently and effectively manage multiple priorities.

Application Procedures

Please submit your cover letter and resume along with a documented track record of success to hr.ca@tp-link.com.

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Sales Engineer (B2B) 

Location: Remote/Work from Home

Employment Type: Full-Time, Permanent

Role Summary

We are seeking a highly motivated Sales Engineer to join our growing team in Richmond Hill, ON. Reporting to the Senior Product Manager, the Sales Engineer will be responsible for company product presentation, provide trusted technical advice, develop relationship with organization.

Main Responsibilities:

• Prepare and confidently deliver presentations of the company's products/solutions to prospects and customers (resellers, end-users, distributors, etc.)
• Articulate the company’s technical value proposition, differentiators, and capabilities
• Provide trusted technical advice and recommendations to clients
• Develop working relationships with partner organizations to ensure effective collaboration in responding to customer needs
• Demonstrate products/solutions to technical and non-technical audiences, at executive and/or technical levels, both pre-and post-sales
• Deliver internal and external training on the company's existing and new products/solutions
• Respond to the tenders/inquiries and produce detailed proposals
• Engage directly with sales and account teams to support pre-sales activities
• Ensure close cooperation with Product Management by integrating customer feedback into a product roadmap.  

Desired Skills and Experience

• Excellent presentation and public speaking skills
• Ability to work independently within a fast-evolving technical environment
• Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
• Experience in one or more of the following disciplines: switching, wireless, and routing
• Experience in preparing business solution proposals
• Excellent written and verbal communication in English, French is an asset
• Sound knowledge and practical experience in the area of pre-sales activities
• Diploma in Computer Technology-related discipline (Computer Science, Computer Engineering, etc.)
• Industry-recognized certificates are assets
• 5 years Networking Engineer experience

Additional Information:

• This is a full-time job position

Application:

Submit your cover letter and resume by email to hr.ca@tp-link.com. 

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices.   Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process. Although the role is remote, candidates must reside in Canada.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Technical Support Specialist (Bilingual)

Location: Richmond Hill, Ontario

Employment Type: Full-Time, Permanent

Job Description:

We are looking for a highly motivated Bilingual Technical Support Specialist to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both internal employees and external customers on their technical needs. As Technical Support Specialist you are passionate about following up as required with customers to ensure problems were resolved and/or recommend further action to ensure customer satisfaction. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance.

Duties / Responsibilities:

• Provide direct technical web and telephone support to TP-LINK customers 
• Basic troubleshooting on the full range of Networking products
• Collection and analysis of customer network information and Recommend corrective actions based on analysis
• Provide customer education where needed due to gaps in networking, product knowledge etc.
• Consultation of technical documentation, bulletins, and release notes for known problems
• Follow up on technical cases including proper escalation and management of the case until case closure.
• Manage customer communications and expectations until the closure of each case

Qualifications:

• Experience in a technical support role in a networking/security company or equivalent education
• Strong understanding of SOHO and SMB networking products
• Strong troubleshooting and problem-solving skills
• Previous call center experience, preferably supporting data networking products is desirable.
• Strong French and English skills both written and verbal
• Fundamental knowledge of TCP/IP networks (DNS, DHCP, VPN)
• Strong understanding of WiFi technologies and peripherals (AP, Wireless controllers, range extenders, Mesh)

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com to apply. 

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.