Careers at TP-Link

JOIN OUR TALENT POOL!

TP-Link Canada is always on the lookout for passionate individuals, who are enthusiastic about their work and willing to progress the career within the company. We are a global company that values diversity and thrives on entrepreneurial values. We provide opportunities for personal and professional development in a challenging and fulfilling work environment. If that describes you, we’d love to hear from you!

If you are interested in employment with TP-Link Canada but didn't see a position that fits your skill set at this time, feel free to submit your application and should something become available we will contact you.

Areas of Expertise

• Sales & Marketing
• Warehouse & Distribution
• Customer Support (English & French)
• Computer Network Engineer Intern

Application Procedures

To apply for a position, please send us a cover letter and resume outlining your job skills, education background and professional experience. 

We accept applications by email, mail and fax. Please direct your application to:

          TP-Link Canada Inc.

          Address: 88 Fulton Way, Richmond Hill, ON, L4B 1J5  

          Fax: 905-882-9830

          Email: hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Full Time - Permanent Role

Role Summary

Reporting to the Marketing Manager, the Channel Marketing Specialist will be responsible for the development and management of channel marketing programs for TP-LINK and its channel partners, business division.

Core Competencies

• Communication
• Teamwork
• Attention to Detail
• Planning and Organizing
• Project Management

Responsibilities

• Work with sales team to execute channel partners’ marketing activities.
• Implement marketing strategies and develop marketing materials for business activities.
• Work closely with TP-LINK partners to coordinate the logistical aspects of marketing programs such as meetings, events, seminars, and special projects.
• Coordinate corporate events and maintain channel events calendar.
• Establish, build, and maintain relationships with TP-Link’s channel partners across Canada.
• Budget allocate and track MDF and work closely with the sales team on execution.

Skills and Qualifications

• University Degree in Marketing, Communications, Business, or related disciplines.
• Experience in channel marketing or account management, preferably within the IT industry.
• Strong proficiency in Microsoft Office; working knowledge in Adobe Creative Suite an asset.
• Strong project management skills to include ability to handle multiple priorities.
• Effective attention to detail and a high degree of accuracy.
• Excellent verbal and written communication and interpersonal skills.
• Self-motivated individual with the ability to work in a fast paced, entrepreneurial environment
• Ability to work effectively cross-functionally.
• Skills in HTML, Content Management Systems, and application development a definite asset.
• HTML, Content Management Systems and application development a definite asset.

Application Procedures

Please submit your resume to hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Full Time - Permanent Role

Core Competencies

• Communication
• Team Work
• Time Management
• Adaptability & Flexibility
• Operating Equipment

Responsibilities

• Perform general warehouse functions: picking and packing, shipping and receiving, loading, unloading and wrapping goods
• Inspect all goods and verify the accuracy of shipment and associated documentation
• Assist in the coordination of RMA process
• Ensure work environment is always organized and clean
• Work in a safer manner by adhering to the established safety standards of the organization
• Assist in a variety of departmental tasks as needed

Qualifications

• High school diploma or equivalent
• Previous work experience in a warehouse position
• Must have a valid forklift license
• Demonstrated ability to operate material handling equipment including forklift truck
• Good communication skills; fluent language skills in English and preferred Chinese
• Computer skills such as Microsoft Office and UPS WorldShip is required, and networking products skills preferred.
• Safety oriented team player with ability to manage work processes
• A basic understanding of IT products, Inventory and RMA procedures is an asset

Work Conditions and Physical Capabilities

• A dynamic, fast-paced working environment
• Able to lift and move up to 50 lbs
• Physical requirements include lifting, carrying, bending, stretching and standing frequently
• Attention to detail in all areas of work

Application Process

Please submit your resume by email to hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

Job Title: Technical Support Specialist (Bilingual)

Location: Richmond Hill, Ontario

Employment Type: Full-Time, Permanent

Job Description:

We are looking for a highly motivated Bilingual Technical Support Specialist to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both internal employees and external customers on their technical needs. As Technical Support Specialist you are passionate about following up as required with customers to ensure problems were resolved and/or recommend further action to ensure customer satisfaction. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance.

Duties / Responsibilities:

• Provide direct technical web and telephone support to TP-LINK customers 
• Basic troubleshooting on the full range of Networking products
• Collection and analysis of customer network information and Recommend corrective actions based on analysis
• Provide customer education where needed due to gaps in networking, product knowledge etc.
• Consultation of technical documentation, bulletins, and release notes for known problems
• Follow up on technical cases including proper escalation and management of the case until case closure.
• Manage customer communications and expectations until the closure of each case

Qualifications:

• Experience in a technical support role in a networking/security company or equivalent education
• Strong understanding of SOHO and SMB networking products
• Strong troubleshooting and problem-solving skills
• Previous call center experience, preferably supporting data networking products is desirable.
• Strong French and English skills both written and verbal
• Fundamental knowledge of TCP/IP networks (DNS, DHCP, VPN)
• Strong understanding of WiFi technologies and peripherals (AP, Wireless controllers, range extenders, Mesh)

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com to apply. 

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.