Archer C1200 , Archer AX55 , RE505X , Archer AX10 , Archer AX95 , RE205 , Archer BE450 , TL-WA860RE( V2 ) , TL-MR6400( V3 ) , Archer GE550 , TL-WR940N( V2 ) , Archer C80 , Archer MR515 , Archer BE11000 Pro , Archer AX50 , Archer C6( V4 ) , RE650 , Archer AX90 , Archer AX6000 , RE330 , RE450 , Archer GXE75 , RE700X , RE590T , RE1500X , Archer C60 , RE1750X , Archer C64 , RE780X , RE500XD , Archer MR200( V2 ) , TL-WA850RE( V2 ) , TL-WR820N( V2 ) , Archer MR400 , Archer MR202 , TL-WR840N( V2 ) , Archer BE400 , Archer MR402 , Archer MR600( V2 ) , Archer BE800 , Archer AX80 , Archer BE3600 , RE365 , RE200( V2 ) , Archer BE7200 , Archer AX75 , RE305 , Archer AX73 , RE600X , Archer BE700 Pro , RE655BE , Archer C50 , RE653BE , Archer BE230 , Archer BE550 , Archer GE650 , Archer AX80V , Archer C20i , Archer AXE75 , Archer AX72 Pro , Archer AX72 , Archer AXE5400V , Archer GX90 , RE705X , Archer C20
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
System Log is critical for further analysis of the problem. This article introduces the steps to collect system log of Tether App. If necessary, please follow these steps to send it to TP-Link technical support:
Note: If you fail to collect the system as shown below, please check the APP version in App Settings. Please download and update the latest version of the app from Google Play or the App Store.
1. Launch Tether App and log in. Please click on the three lines icon at the top left corner of the Tether App, and then select Support Center.
2. Choose the related FAQs, scroll down the page and click on “No, I need more help”.
3. Tap on “Email Us”, choose Suggestion in ‘what can we help you with’ option and fill in rest consultation information. Then check "Add System Logs" and tap Send.
Note: If you have contacted TP-Link technical support, please attach your reference number such as email TKIDXXX in Opinions and questions column.
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