Tapo L930-5 , TL63-5 , TL62-5 , Tapo L920-5 , TL61-5 , Tapo L930-10 , L920 , Tapo L900-5 , Tapo L930 , Tapo L900 , TL61-10 , Tapo L900-10 , Tapo L900-20 , Tapo L920-10
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
·Make sure this Tapo device is powered on.
·Make sure the sound source is closer to your phone/tablet.
·Move your phone/tablet closer to this Tapo device.
·Turn off cellular data and try again.
·Turn off the VPN or apps based on the VPN mechanism.
·Make sure you have granted Microphone permission for the Tapo app and your phone/tablet’s microphone is working well.
·Try changing the DNS server to 8.8.8.8 on your router. If you don’t know how to do this, please contact your router’s customer support.
·If you have enabled AP isolation or Guest Network on your router, please disable it and try again.
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