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РЕШЕНИЯ ЗА ДОМА
Модеми и шлюзове
Your doorway to the internet
Решения за разширение на мрежата
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Аксесоари
Everything else you need for a connected lifestyle
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Умен ДОМ
Cloud камери
Keeping an eye on what matters
Интелигентни контакти
Smarten up your home devices
Интелигентни крушки
Light for every occasion
Range Extender+
Extend Wi-Fi and manage with Kasa app
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Бизнес решения
JetStream комутатори
High-Speed wired networking from L3 managed to unmanaged
Точки за достъп под управлението на софтуер контролер
Professional business Wi-Fi with centralized management
Omada Cloud SDN
The smarter cloud solution for business networking
Pharos Бизнес Oudoor Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream рутер
Secure VPN and Load Balance gateways to the business
VIGI Surveillance
VIGI video surveillance is dedicated to your security
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ДОСТАВЧИЦИ НА УСЛУГИ
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G оборудване
Сигурен достъп до интернет в движение.
PON оборудване
The leading technology for delivering gigabit Internet services
Powerline адаптери
Трансформират електрическата инсталация за пренос на мрежов сигнал.
Range Extender
Easily expand your Wi-Fi coverage.
Комутатори
Увеличават производителността на вашата бизнес мрежа.
Безжични решения за бизнеса
Увеличават производителността на вашата Wi-Fi бизнес мрежа
How do I get pass the step of connecting to the internet during Deco setup?
You may be stuck at the step of “connecting to the internet” during Deco setup, sometimes it returns a window for you to choose the correct connection type, like what is displayed in the picture below:
Once selected a connection type and click Connect, this window may come back again and again or at times, return an error saying “Deco is not properly connected”.
Here are some tips for you to get pass this step.
Connect the Deco correctly.
- Have a Combo modem/router? These Combo devices often have multiple LAN ports, some of these LAN ports may be reserved for specific services such as IPTV or VOIP, connecting the Deco to these ports would certainly not work, be sure to connect your Deco to the port labelled “LAN”.
- To ensure you’ve connected to the correct port: take out the Deco, wire a laptop/PC to the same port on the modem, restart the modem, wait for 2 minutes and check if the laptop/PC gets Internet this way, contact your ISP if otherwise.
- Once the Deco is connected, make sure it is connected firmly on both ends and the Ethernet cable used to connect them is in good condition.
Confirm your connection type.
It is important to choose the correct connection type, consult your ISP if you are not 100% sure about this information.
Release MAC binding
It is possible some of the ISPs bind your front-end device’s MAC address with your account for easy management, contact them and ask them to renew your MAC address if MAC binding indeed is enabled.
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