Setup Guide
Tapo D210 Video Doorbell Camera
Welcome to the setup guide.
To ensure equal access for all users, we offer this accessible setup guide. This guide is designed to meet accessibility needs, enabling a successful setup. It will introduce the appearance of your camera, including its ports, buttons and labels, and then guide you through the setup process.
Step 1. Know about your doorbell and chime
In this section, we will describe the appearance of the doorbell and chime, including their ports, buttons, and labels.
Doorbell:
1. You can find your doorbell and the USB cable in the package.
USB Cable: Type-A port at one end and Type-C port at the other end. You can find the cable in the package. Connect it to a USB charger to charge your doorbell.
2. Next, place your doorbell on a horizontal surface, such as on a shelf or desktop. Position it with the camera lens facing forward and on the upper side.
3. After positioning your doorbell correctly, we will introduce the ports, buttons, and labels on your device in a certain order.
Microphone: For capturing your voice. It is next to the lens.
Lens: For capturing objects within its view.
Light Sensor: It is below the lens and just above the ring button.
Ring Button: For ringing the doorbell.
System LED: It is circle of light around the Ring button. It shows your doorbell status. You can check the doorbell status on the app.
Turn to the back panel to find SYNC/RESET button and Anti-Theft button.
SYNC/RESET: It is located on the left side. Press and hold the button for 3 seconds to power on the doorbell and 5 seconds to reset the doorbell.
Anti-Theft: It is located on the right side. When the Anti-Theft Alarm is enabled on the Tapo app, an alarm will trigger once the doorbell is removed. Pressing and holding the Anti-Theft button for 5seconds will pause the alarm (Continues to
alarm when released). Pressing and holding the SYNC/RESET button and Anti-Theft button simultaneously for 10 seconds will disable the anti-theft alarm feature.
Turn to the bottom panel to find the microSD card slot and Type-C power port.
Product label: The product label is on the back of the doorbell through laser engraving.
Chime:
1. Plug the chime into a power outet to power it on.
2. With the speaker on the upper side, we will introduce the buttons and labels on your device in a certain order.
Status LED: It is right below the speaker. It shows the chime's connection status with the doorbell.
On the left panel you will find the Reset button.
RESET: Press and hold the RESET button for 5 seconds to reset Wi-Fi settings and 10 seconds to factory reset the device.
On the right panel you will find the Volume button and Music button from top to bottom.
Volume Button: Press to adjust the volume of the ring.
Music Button: Press to cycle through different ringtones.
Product label: The product label is on the back of the chime through laser engraving.
Step 2. Set Up
1. Get the Tapo app from the App Store or Google Play, then log in.
2. Plug in the power adapter. Wait 30 seconds for the camera to start up. You can hear a clicking sound.
3. Tap the + button in the app and select your camera model. Follow the instructions on the Tapo app to set up your doorbell and pair with the chime.
If you need help, please visit https://www.tapo.com/support/ for technical support, the user guide, FAQs, warranty & more.
For details on Tapo app accessibility, please check Accessibility Support.
English: Safety Information
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us.
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not disassemble, repair or modify the product.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
• Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
• Always follow the local waste and recycle laws when you get rid of the used battery.
• Do not use the product if the casing has been broken. Danger of electric shock.
• Never touch the product with wet hands.
• This equipment can be powered only by equipment that complies with Power Source Class 2 ( PS2) or Limited Power Source(LPS) defined in the standard of IEC 62368-1.
• The mounting height should not be higher than 2 meters.
• Doorbell Operating Temperature: -20 °C ~ 45 °C (-4 °F ~ 113 °F)
• Chime Operating Temperature: 0 °C ~ 40 °C (32 °F ~ 104 °F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
TP-Link hereby declares that Video Doorbell Camera is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tapo.com/support/ce/
TP-Link hereby declares that Video Doorbell Camera is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/