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Hogar
Modems/ Gateways
Your doorway to the internet
Expansión de Red
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Accesorios
Everything else you need for a connected lifestyle
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Hogar Inteligente
Cámaras Cloud
Keeping an eye on what matters
Enchufes inteligentes
Smarten up your home devices
Bombillas inteligentes
Light for every occasion
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Negocios
JetStream Switches
High-Speed wired networking from L3 managed to unmanaged
Auranet Businesss Wi-Fi
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
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Proveedor de Servicios
DSL
Capable of high-speed network and integrated broadband applications
LTE/3G
Maintains internet access wherever you go.
PON
The leading technology for delivering gigabit Internet services
Powerline Adapter
Transforms electrical wiring to carry the network signal.
Range Extender
Easily expand your Wi-Fi coverage.
Switches
Boosts your business network with premium performance.
Business Wireless
Takes your enterprise Wi-Fi to new levels.
What can I do if the Deco app isn't working properly
If there’s something wrong with the Deco app, please try to do the below troubleshooting based on the problem you have.
Q: Can’t install the Deco app successfully
Deco app requires Android 4.4 or higher version, iOS 9.0 or higher OS version on your mobile device. If you encounter any installation problems, please kindly check and update the OS version on your mobile device.
Q: Deco app crashed
1. Uninstall the Deco app, then reinstall the latest Deco app on your phone.
2. Install the Deco app on another phone for a try.
Q: Fail to log in to the Deco app
1. Ensure you entered the correct e-mail address and password when logging in.
2. Open a browser and search something on the phone, make sure the phone has internet access.
3. Connect the phone to another Wi-Fi network for a try.
4. Uninstall and reinstall the Deco app, then open the app and log in.
The app will ask for WLAN/Cellular permission during this process, please kindly tick allow.
5. Use a different phone to download and install the Deco app, then try to log into the Deco app again.
If above suggestions can’t solve your problem, it’s suggested to contact TP-Link support.
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