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TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day.

What do you need help with today?:	*
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Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.	Upload The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
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TP-Link Hong Kong

Note:: Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services. To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address. We'll only use this information with your permission to support your request.

Technical Support Phone:: (852) 3614-0210

Technical Support E-mail:: support.hk@tp-link.com

Service Time:: Monday -Friday, 9:00 am-12 pm &1:30 pm -5:00 pm
Saturday, 9:00 am -12:00 pm
Sunday & Public Holidays, Closed

Live Chat Agent Service Time: 9AM-5PM, Monday-Saturday (Mandarin Chinese & English)
Closed on Sunday & Public Holidays

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