What happens if I want to switch from annual to monthly payments?
*Note: All Kasa Cams require and only work with the Kasa for Mobile App
You cannot have different billing cycles for different subscription plans. For example, if you have 2 Kasa Cams, one on Premium and another on Plus plan, they both have to be on the same billing cycle - either monthly or annual.
You must cancel all your Kasa Care subscriptions and re-enroll in order to switch from annual to monthly payments (or vice versa). You will be refunded for the remaining duration in your current subscription.
Note: When you switch your billing cycle, you will lose your video history.
If you need further assistance contact TP-Link Customer Support here.
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