Setup Guide

Tapo C575D Outdoor Dual Lens Pan/Tilt Security Camera

Welcome to the setup guide.

To ensure equal access for all users, we offer this accessible setup guide. This guide is designed to meet accessibility needs, enabling a successful setup. It will introduce the appearance of the camera, including its ports, buttons, and labels, and then guide you through the setup process.

 

Step 1. Know about your camera

In this section, we will describe the appearance of the camera, including its ports, buttons, and labels.

1. You can find your camera in the package.

The camera is composed of two rectangular blocks. The larger one with a base is on top, and the smaller one is on the bottom.

2. Next, keep the larger block on the top and the smaller block on the bottom. 

To ensure the camera is placed correctly, you should position it with the two camera lenses facing forward.

3. After positioning your camera correctly, we will introduce the ports, buttons, and labels on your device in a certain order.

Lenses: For capturing things within their view. The top wide-angle lens is fixed in place but supports manual adjustment for the best viewing angle. The bottom telephoto lens features automatic pan and tilt to follow motion or shift focus between different areas as needed.

Microphone: For capturing your voice. It is right above the top lens.

IR & White Light LEDs: For creating black-and-white images or colorful images at night. They are on the left and right sides of the top lens and the bottom lens.

System LED: It is right above the bottom lens, showing your camera status. You can check the camera status on the Tapo app.

Turn to the back side of the larger block to find the silicone covers, the speaker, and the product label. Open the cover on the left for the microSD card slot. Open the cover on the right for the Reset button.

Speaker: It is between two covers for producing sound, allowing you to hear the audio.

Product Label: The product information is partially laser-engraved. The MAC address and serial number are printed on a sticker.

microSD Card Slot: While facing the slot, insert a microSD card with the notch on the left side, and gold contacts facing the slot.

Reset Button: The reset button is a circular, raised button. While the camera is on, press and hold the RESET button to reset the camera. 

Press and hold for 5 seconds: Reset Wi-Fi settings only
Press and hold for 10 seconds: Reset to factory settings

Turn to the back side of your camera to find the power cable. At the end of the power cable, you can find the DC power connector and Ethernet port.

DC Power Connector and Waterproof Cap: The cap is attached to the connector. Open the cap, and you can connect the camera to the power adapter to power it up. If you use a PoE router to power the camera, cover the power connector with the cap for waterproofing.

Ethernet Port: Used to connect to a network device by an Ethernet cable.

 

Step 2. Set Up

1. Get the Tapo app from the App Store or Google Play, then log in.

2. Open the cover, then press and hold the power button (right) on your camera for about 3 seconds to turn it on. Wait 30 seconds for the camera to start up. You can hear a clicking sound.

3. Tap the + button in the app and select your camera model. Follow the app instructions to complete the setup.

If you need help, please visit https://www.tapo.com/support/ for technical support, the user guide, FAQs, warranty & more.

For details on Tapo app accessibility, please check Accessibility Support.

English: Safety Information

Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended. 
Do not use the device where wireless devices are not allowed. 
Adapter shall be easily accessible.
Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
Do not disassemble, repair or modify the product.
Do not use the product if the casing has been broken. Danger of electric shock.
Never touch the product with wet hands. 
Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
Do not use liquid to clean the product. Only use a dry cloth. 
Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequately shielded from external RF (radio frequency) energy.
Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Do not place heavy objects on top of the product.
When you leave the product unused for a long time unplug the product from the power outlet.
This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
Adapter should be used indoors where the ambient temperature is lower than or equal to 40 ºC.
Use only power supplies listed in the user instructions. Refer to the User Manual on the product support page.
Operating Temperature: -30 ºC ~ 60 ºC (-22 °F ~ 140 °F )
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.