How can I reset or reboot my Deco Whole-Home Wi-Fi System?

Further Assistance
Updated 04-02-2020 06:34:02 AM
This Article Applies to: 

You can conveniently reset or reboot your Deco Whole-Home Wi-Fi System physically or through the Deco app.

Reset a Deco unit:

From the Dashboard in the Deco app, tap the Deco unit that you want to reset, and then tap the button in the top right corner. Click Remove to reset the Deco unit.

Alternatively, you can press the Reset button which on the bottom of the Deco unit for 1s to reset it.

Note:

1.       If you fail to reset Deco by either removing the unit on the Deco app or pressing the reset button for one second, it's recommended to unplug the Deco unit and then plug it back, wait two minutes and then reset it again.

2.       If you would like to reset all Deco units via the Deco app, it is better to remove the expansion units first and primary unit last.

 

Reboot your Deco unit:

Tap a Deco unit that you want to reboot on the Dashboard in the Deco app, and then tap the button in the top right corner. Click Reboot to reboot the Deco unit.

Alternatively, you can unplug the Deco unit and then plug it in again to reboot it.

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