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We are here to assist you.

TP-Link is committed to safeguarding your privacy. For more information on our privacy practices, please refer to TP-Link's Privacy Policy.

We recognise the value of your time and acknowledge that waiting for an agent to address your concerns can be frustrating. To assist you, we offer a range of resources including FAQs, instructional videos, and a Community Forum. These tools are designed to help you resolve most issues without the need to make a phone call, join a chat, or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.
What do you need help with today?:
*
FeedBack Type:
*
Problem Category:
*
Product Category:
not clear? *
Model Number:
Serial Number:
not clear? *
Product Category:
*
Problem Category:
*
Firmware Version:
not clear?
Date of Purchase:
*
Purchase Source:
*
Operating System:
Internet Service Provider(ISP):
Your Subscription:
The subscription plan can be found in the left sidebar of the Deco/Tether app or through your Google/Apple account subscription. *
Issue Type:
*
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:
*
Subject:
*
Detailed Description of the Problem:
*
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.
File selected
The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:
*
Your Location:
* If your location is not listed, please select "Other Region"
Your Email Address:
*
Confirm Your Email Address:
*
Subscribed TP-Link ID (Account):
*
Would you like us to follow up through the email above?
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I have read and agree to the Privacy Policy *
For Australian Users Only
Tel:
1300 875 465

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:
Depending on 1300 policy
E-mail:
General Support: support.au@tp-link.com
Service Time:
24 hours a day, 7 days a week
For New Zealand Users only
Tel:
0800 875 465

(For after-sales service, please have the product model number ready prior to contacting us)

Fee:
Charges depend on your telecommunications service provider's tariffs.
E-mail:
General Support: support.au@tp-link.com

Welcome to TP-Link Live Chat support. Please enter your model number or select your product category to begin.

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