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How do I find the device login password for TP-Link ISP-customized Modem Router?

User Application Requirement
Updated 08-13-2025 08:19:56 AM Number of views for this article36672
This Article Applies to:

TP-Link ISP-customized (operator-customized) modems/routers are pre-configured with settings specific to your Internet Service Provider’s (ISP) network. There is no universal default password, as credentials are typically set or managed by your ISP.

Use these methods to locate or reset your password:

1. Check the ISP documentation.

Refer to the manual, setup guide, or support website provided by your ISP. Credentials are often listed there.

2. Inspect the device label.

Check the bottom label of the device for any printed login password.

3. Try the following common default passwords as per your region & provider:

Country

ISP/Model

Common Default Passwords

Australia

All

admin

ACT

act@123

AGL

support180

Amaysim

admin1/admin1

Australia Post Broadband

apbroadband$

Mate

mate12345

Spintel

admin1

On the Net

otn230

New Zealand

Contact (HX510)

password1

Megatel(HX510)

ax3000

Singapore

HB serials

GUI password printed on the bottom

StarHub (Except HB710)

StarHub@1234

Starhub@1234

starhub@1234

StarHub@123

wireless password printed on the bottom

Other

admin1234!

tplink1234

tplink123

admin1234

Qawsed1234

Admin@1234

4. Contact your ISP.

Your ISP’s customer support can confirm or reset the login credentials, as they provision the device.

5. Reset to factory defaults to create a new password.

Warning: Resetting erases all settings and may cause the device to lose internet connectivity.

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