What if the wires are too short, soft, or stiff to connect when installing Tapo floodlight camera?

TC55 , Tapo C720 , TC53
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
When installing the Tapo floodlight camera on your existing junction box or with existing electrical wires, you may encounter the following situations:
• The wires from the junction box or wall are too short to connect.
• The wires from the junction box or wall are too soft to connect.
• The wires from the junction box or wall are too stiff to connect.
To deal with these situations, you can use extension wires and wire nuts/connectors.
When you use click flow connectors or a connector strip as below, please use the heat shrink tubes to cover the connectors and extension wires outside (at least 8 mm).
Note: If it is too difficult for you, please consult a licensed electrician.
If you use wires nuts, please refer to the following steps.
- Align the Neutral wire (usually white/blue) with the white extension wire ends.
Note: To identify wire colors, you can refer to https://www.tp-link.com/support/faq/3474/
- Place one wire nut connector over the wires. Twist the wire nut clockwise to tighten the wires.
- Repeat the above steps to extend the Line wire (usually black/brown/red) using the black extension wire and another wire nut.
When installing on the existing junction box:
When installing with existing electrical wires:
- Use two heat shrink tubes to cover the wire nuts and wires outside (at least 8 mm).
- Follow the Quick Start Guide to wire the bracket and install the floodlight camera. Do not turn on the circuit breaker before completing the installation.
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