SmartThings Arrival Sensor

Smart Home
Updated 07-07-2017 06:08:24 AM 42284
This Article Applies to: 

How to add the sensor to the Deco network?

  • Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices -> Sensors -> Arrival Sensor (Samsung SmartThings) -> NEW DEVICE.
  • Pull the REMOVE WHEN CONNECTING tab on the sensor.
  • Tap NEXT, the app will say Searching…
  • Wait up to 60 seconds until the device is discovered. If not, tap SCAN AGAIN.
  • When the device is discovered, tap NEXT and choose a location for it. Then tap DONE, and the device will list on the app.

 

How to reset the sensor?

  • Remove the cover of the sensor.
  • Hold down the Connect button (A) on the Arrival Sensor for 5 seconds.
  • Release the button when the LED light (B) turns off.

Note: If the device fails to reset, please refer to the setup guide of the device’s manufacturer for more information.

 

Troubleshooting

Fail to add the sensor / the sensor is offline/unreachable

  • Move the sensor closer to the Deco router.
  • Avoid physical obstructions and radio interference in the surrounding area.
  • Reset the sensor and re-add it to the Deco network.

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