Fail to configure the TP-Link Range Extender

Case 1: Only the power light is on after the configuration

Step 1. Put the range extender 2-3 meters away from the router. Turn the range extender off and back on, then wait 2 minutes. Check whether the signal light is on.

Step 2. If possible, set the 2.4G and 5G Wi-Fi networks to different names on the main router. It will help us identify which band is experiencing a connection issue with the router.

Step 3. Upgrade the range extender to the latest firmware and reconfigure it.

Step 4. Make sure the main router doesn’t enable any security settings, like MAC Filtering or Access control. The Authentication Type and Encryption Type are set to Auto on the router.

Step 5. Try resetting the extender completely. Use a pin to press the button for 1 second to reset the extender. Also, after resetting, please reconfigure the extender.

Step 6. Log in to the range extender via www.tplinkrepeater.net or the IP address assigned by the router (find the IP address from the router’s interface). Within 3-5 minutes after the range extender reboot, take a screenshot of the Status page and save the system log.

Case 2: The end devices cannot connect to the Wi-Fi of the range extender

Step 1. Check the wireless signal strength of the end devices. If only one end device cannot join the Wi-Fi range extender, remove the wireless network profile and reconnect. Connect it directly to your router to verify connectivity.

Step 2. If multiple devices cannot connect to the extender SSID, please refer to What's the solution if my TP-Link range extender can't connect to my router properly?

Case 3: The end devices can connect to the Wi-Fi of the range extender, but have no network access

Step 1. Do not set the same SSID for the range extender and router. Otherwise, please reset the range extender and create a separate SSID.

Step 2. Upgrade the range extender to the latest firmware and reconfigure it.

Step 3. Try multiple end devices. If only one end device doesn’t have internet access, check whether the end device is obtaining an IP Address automatically. Try connecting it directly to the main router to test network access.

Step 4. Connect the same end device directly to the main router to verify its internet connectivity. Check its IP address and Default Gateway when connected to the router and range extender.

Step 5. Make sure the main router doesn’t enable any security settings, like MAC Filtering or Access control.

Step 6. Log in to the range extender by using www.tplinkrepeater.net or the IP address assigned by the router (find the IP address from the router’s interface). Within 3-5 minutes after the range extender reboot, take a screenshot of the Status page and save the system log.

Step 7. Refer to What's the solution if my TP-Link range extender can't connect to my router properly?

Note: If the error message "No Host Network Connection" pops up after "the apply settings", it's probably because the router's 5G is using the DFS channel. Try disabling Band Steering on the router and setting the 5G channel to Band 1 (36, 40, 44, 48).

If all the troubleshooting can not fix the issue, you can try the suggestions on the forum:

Recommended settings on the host router to work well with TP-Link Range Extenders

Please contact TP-Link support if the steps above do not solve the problem. Please provide the model number of your Router and the band you use: 2.4 GHz or 5 GHz.

Case 1: The end devices cannot connect to the Wi-Fi of the range extender

Step 1. Check the wireless signal strength of the end devices. If only one end device cannot join the Wi-Fi range extender, remove the wireless network profile and reconnect. Connect it directly to your router to verify connectivity.

Step 2. Verify that the Wi-Fi name and password for the extender are correct.

Step 3. Modify the extender's wireless channel, channel width, and encryption method.

Step 4. Turn the range extender off and back on, then wait 2 minutes. Check whether the signal light is on.

Case 2: The end devices can connect to the access point's Wi-Fi but have no network access.

Step 1. Please unplug and re-plug the Ethernet cable between the router and the range extender

Step 2. Please replace the network cable and change the LAN port on the router.

Step 3. Do not set the same SSID for the range extender and router. Otherwise, please reset the range extender and create a separate SSID.

Step 4. Upgrade the range extender to the latest firmware and reconfigure it.

Step 5. Try multiple end devices. If only one end device doesn’t have internet access, check whether the end device is obtaining an IP Address automatically. Try connecting it directly to the main router to test network access.

Step 6. Connect the same end device directly to the main router to verify its internet connectivity. Check its IP address and Default Gateway when connected to the router and range extender.

Step 7. Make sure the main router doesn’t enable any security settings, like MAC Filtering or Access control.

Step 8. Log in to the range extender by using www.tplinkrepeater.net or the IP address assigned by the router (find the IP address from the router’s interface). Within 3-5 minutes after the range extender reboot, take a screenshot of the Status page and save the system log.

Step 9. In this case, we may also follow the link to see if we can configure it well:

What's the solution if my TP-Link range extender can't connect to my router properly?

If all the troubleshooting can not fix the issue, you can try the suggestions on the forum:

Recommended settings on the host router to work well with TP-Link Range Extenders