How to solve if Intel wireless card cannot detect the wireless signal of 802.11ax router

Troubleshooting
Updated 06-23-2020 02:52:37 AM
This Article Applies to: 

TP- LINK has officially begun to launch our 802.11AX class wireless routers. However, some Intel WLAN adapters with old driver can't detect the wireless signal of our routers. Please upgrade the driver of your WLAN card to the latest if you have this issue.


Intel has also released a FAQ for its compatibility issue:
https://www.intel.com/content/www/us/en/support/articles/000054799/network-and-i-o/wireless-networking.html


*Note: Intel has listed the driver version that support 802.11ax Wi-Fi. Please check the driver version of your WLAN adapter.
 If you have any questions about updating WLAN card, please contact the manufacturer's technical support team for help.

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