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Home
Modems/ Gateways
Your doorway to the internet
Network Expansion
Easy ways to expand and enhance your network
SOHO Switches
Keeping your home wired for quality connections
Adapters
Equip your devices for a faster Wi-Fi
Accessories
Everything else you need for a connected lifestyle
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Smart Home
Home Security
Keeping an eye on what matters
Smart Plugs
Smarten up your home devices
Smart Bulbs
Light for every occasion
Smart Switches
More than just on and off
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Business
Omada Cloud SDN
The smarter cloud solution for business networking
Switches
High-Speed wired networking from L3 managed to unmanaged
Omada Access Points
Professional business Wi-Fi with centralized management
Pharos Wireless Broadband
Ideal for long range wireless broadband networking
SafeStream Router
Secure VPN and Load Balance gateways to the business
VIGI Surveillance
VIGI video surveillance is dedicated to your security
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Service Provider
Wi-Fi Routers
The reliable choice for home networking
Whole-Home Mesh
A seamless, intelligent and easy-to-configure mesh network
VDSL
Capable of high-speed network and integrated broadband applications
GPON
The leading technology for delivering gigabit Internet services
How to confirm whether the router is connected to internet through Diagnostic function?
For instance, if you want to check the connection of the www.google.comyou can achieve it through Diagnostic. Step 1 Open a web browser and type http://tplinklogin.netor the default IP address of your router in the address bar (The default IP address is at the bottom of the router. Usually it’s http://192.168.0.1 or http://192.168.1.1).PressEnter. ![]() Step 2 Type the username and password in the login page, the default username and password are both admin. ![]() Step 3 Click System Tools and Diagnostic. Step 4 Select one of the diagnostic tools: Ping. Note: Ping troubleshoots connectivity, reachability, and name resolution to a given host or gateway. Ping: Step 5 Select the diagnostic tool: Ping. ![]() Step 6 Type the IP Address/Domain name of the PC/server you want to ping the IP Address/ Domain Name. ![]() Step 7 Click Start to diagnose. The following result indicates the connection is ok. ![]() Note: If it’s successful to ping an IP address while not successful to ping the domain name, it’s a DNS issue. |

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