PC cannot open any website when TL-WA850RE connects to BT Home Hub4/5
User Application Requirement
Updated 09-18-2016 06:20:17 AM76024
This Article Applies to:
TL-WA850RE
Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Description of the problem
TL-WA850RE is used to extend the wireless range of BT Home HUB 4/5. After successful configurations, LEDs on TL-WA850RE are normal. Applications on PC are fine except that when opening a web page on the web browser, it shows this page has a redirect loop, like below:
Root cause of the problem:
We have found that TL-WA850RE’s firmware has compatibility issue with BT HUB 5’s smart setup feature. We’ll solve the problem by new Firmware.
Now we have temporary solution and please try it if you encountered such problem.
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