Why the newly-purchased 3G router doesn't work
517 As 5G is rolling out, some major internet service providers like Telstra and Optus have shut off their 2G frequency across Australia in the past few years, and they plan to discontinue the 3G operations by 2024 as well. (Optus switched off 3G 2100MHz at some areas already, 900MHz will remain unchanged until 2024). For more details, please refer to https://securityelectronicsandnetworks.com/2020/01/23/telstra-announces-3g-shutdown-optus-certain-to-follow/
If you are having problems connecting your TP-Link 3G-Only mobile routers to the internet, please kindly check with your SIM card provider whether 3G service is available in your area and what frequency it is on. If it is not available, we highly recommend you returning the router to the store where you bought it from.
In addition, below is a list of our available 4G mobile routers, feel free to take a look and let us know if you have any questions:
Is this faq useful?
Your feedback helps improve this site.
TP-Link Community
Still need help? Search for answers, ask questions, and get help from TP-Link experts and other users around the world.