Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
Note: This article is applied in the following situation: you can connect to the wireless network of 4G LTE Router, but none of your devices can get internet access and you might see the following icon on your computer.
Preparation: Refer to this FAQ to log in to the web interface->check the IP address in the Internet window on the Status page under Advanced.
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