Careers at TP-Link

(To deal with System Integrator)

Job Responsibilities:

• To develop and recruit new SME business partners
• To explore more sales opportunities to achieve the sales target
• To build and improve the relationship with existing and potential SME business partners
• To plan and implement the business plans / strategies
• To ensure good understanding of the clients’ requirements and current market trend
• To prepare and update sales activities report

Job Requirements:

• Sales experience in IT industry preferably in networking products will be an added advantage
• Good communication and interpersonal skills
• Self-motivated and good coordination skills
• Able to speak English and Mandarin (in order to liaise with Mandarin speaking associates)

Email to hr.sg@tp-link.com to apply and find out more information

Job Responsibilities:

• Pre-sales support including a full range of company products, CCTV and network technical solutions, highlights proposals, etc
• Develop business opportunities with clients
• Promote solutions and deliver formal technical proposals/presentations to clients
• Responsible for product solution designing and ensuring the solution is competitive
• Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
• To understand the client's business and technical requirements
• To handle clients' inquiries and technical-related issues
• Conduct product training for clients

Job Requirements:

• Experienced in CCTV products
• At least 1 year of work experience in CCTV domain or networking
• Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
• Fluent in English and Mandarin to liaise with Chinese-speaking business associates
• Experienced in handling and troubleshooting technical issues
• Possess CCNA/CCNP and other networking certificates would be an added advantage

Email to hr.sg@tp-link.com to apply and find out more information

Job Descriptions

• To identify market requirements and grow the business.
• Responsible for detailed channel management and dealers’ target.
• To monitor and build market shares in the market.
• To lead dealers to achieve key performance measures and solve their inquiries on products, promotions and after-sales services.
• To maximize brand presence and awareness in the market.
• To manage channel development and relationship management.

Job Requirements

• At least 1 year of working experience in the IT network or CCTV field is required.
• Experience in managing distribution channel relationships in sales.
• Have strong relationship management skills.
• Resourceful and possesses excellent communication

Email to hr.sg@tp-link.com to apply and find out more information. 

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc. 
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems. 
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Fluent in Englishand Mandarin to liaise with associates.
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Email to hr.sg@tp-link.com to apply and find out more information

Job Responsibilities:

• Promote electronic devices in the retail store
• Provide sales services and advice to customers
• Replenish stocks and ensure products are well displayed in the Retail store
• Actively approach, attend & attract walk-in customer to buy our brand product

Retail Stores Option:

• Courts Megastore Tampines
• Challenger Bugis Junction
• Challenger AMK
• Challenger Causeway Point
• Challenger JEM
• Best Denki Waterway Point (Part-Time)

Working Hours & Days:

• 1-9 pm daily
• 6 days per week
• Fri, Sat & Sun (For Part-Time)

Job Requirements:

• Candidate must possess at least Secondary education
• Knowledge of IT or electronic devices
• Proactive to approach customer
• Able to converse well to attend customer query & service
• Good interpersonal & communication skills

Email to hr.sg@tp-link.com to apply and find out more information

As the Business Development Manager (CCTV), you will be responsible for identifying and securing new business opportunities and driving the sales of our VIGI CCTV product range across Singapore and drive growth and expand our market presence in the CCTV sector.

Job Descriptions:

• Develop, execute and implement strategic business development plans and campaign to achieve sales targets and grow the VIGI CCTV customer base

• Cultivate, manage and build strong relationships with clients including SMEs, enterprises, SIs (System Integrators) to drive sales of VIGI CCTV products and ensure high levels of customer satisfaction and retention

• Identify new opportunities through market research, networking and secure new partnerships to expand the distribution network of VIGI CCTV sector

• Monitor market trends and competitor activities to identify new product and potential gaps and refine business strategies accordingly

• Collaborate cross-functionally with marketing, product and technical teams to align efforts and deliver value to prospective clients

• Provide regular sales forecasts, pipeline updates and market insights to support strategic decision-making

• Collaborate with the marketing team to create targeted lead generation campaigns and promotional activities that effectively promote VIGI CCTV products

• Conduct product presentations and demonstrations to prospective clients, showcasing the benefits and technical features of the VIGI CCTV product line

• Represent the company at relevant industry events, trade shows and client meetings to promote brand awareness and generate leads

Job Requirements:

• Min. 2 years of experience in business development or direct sales within the CCTV or security technology industry

• Proven track record in acquiring new clients, developing business opportunities, and achieving measurable sales results

• Possess an existing database of relevant end customers or decision-makers in the CCTV or security industry in Singapore

• Strong understanding of CCTV systems, surveillance technologies, security systems and solutions

• Excellent interpersonal, negotiation, and presentation skills, with the ability to influence key stakeholders and close deals

• Highly self-motivated and results-driven, with the ability to work independently as well as collaboratively in a fast-paced environment

• Proficiency in Mandarin is required to effectively communicate with Chinese-speaking stakeholders, clients, and counterparts for business or project-related matters

As Presales Engineer / Manager (CCTV), you be responsible for providing technical expertise and supporting the VIGI CCTV product sales and solutions. You will require to collaborate with sales teams to understand customer requirements, developing tailored solutions, and delivering compelling presentations. 
 

Job Descriptions:

• Collaborate with the sales team to understand customer requirements and provide technical expertise, guidance, and support during the presales process for CCTV solutions

• Develop customized CCTV system designs, detailed technical proposals, including system specifications, pricing, and implementation plans

• Conduct product demonstrations and presentations to customers, showcasing the features and capabilities of VIGI CCTV solutions

• Collaborate with the sales team to understand customer requirements and propose tailored CCTV solutions

• Engage with customers during the presales process to address technical questions, concerns and offer technical advice and guidance to customers, ensuring their CCTV solution needs are met and solved

• Stay up to date with the latest CCTV technology trends and industry development, competitive products and emerging technologies to enhance solution offerings

• Provide training and support to the sales team on the technical aspects of CCTV products and solutions, as well as post-sales activities such as troubleshooting and after-sales support

• Work closely with other departments, including product development and marketing, to ensure alignment on product features and messaging
   

Job Requirements:

• Min. 2 years of experience in presales engineering or technical sales, preferably within the CCTV or security technology industry

• Strong understanding of CCTV systems, technologies and market trends

• Excellent technical knowledge and proven ability to develop technical solutions and proposals, along with strong problem-solving skills to provide comprehensive solutions to align with customer requirements

• Proficiency in design software and tools related to CCTV system planning

• Familiarity with industry standards, regulations, and best practices related to CCTV systems

• Excellent communication, presentation, and interpersonal skills

• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

As Indoor Sales Executive (CCTV), you will be responsible for promoting and selling our range of VIGI CCTV products and solutions to customers, both through direct interaction and by managing inbound inquiries

Job Descriptions:

• Proactively reach out to existing and new customers through phone, email and in-person interactions to understand their CCTV needs, while also managing inbound sales inquiries and following up on leads to drive conversions

• Provide expert advice on product specifications, features, and benefits to assist customers in making informed purchasing decisions

• Develop and maintain strong customer relationships through consistent follow-up and excellent customer service

• Maintain up-to-date knowledge of industry trends, product offerings, and competitor activities

• Prepare, present, and deliver sales presentations, proposals, Deal Registrations for salespersons and quotations to showcase the VIGI CCTV product range and its features to customers

• Collaborate with technical teams to ensure seamless delivery and provide excellent pre- and post-sales customer support, including follow-up assistance to ensure a positive customer experience

• Collaborate with the marketing team to drive lead generation, develop effective sales strategies and implement promotional materials and campaigns

• Maintain accurate records of sales activities, customer interactions and feedback in the CRM system

• Achieve individual and team sales targets, consistently meeting or exceeding sales target set by the management to contribute to the overall growth of the business

Job Requirements:

• Min. 2 years of experience in inside sales or telesales, preferably within the CCTV or security system industry

• Possess an existing database of relevant customers, SIs (System Integrators) or channel partners within the CCTV or security industry in Singapore

• Strong communication and interpersonal skills to build rapport with customers with excellent negotiation and problem-solving abilities

• Demonstrated negotiation and problem-solving abilities to support the sales process and overcome objections

• Ability to understand and explain CCTV product specifications and technical features in a clear and customer-friendly manner

• Highly detail-oriented and self-motivated, with a results-driven attitude and the ability to work independently as well as collaboratively within a sales team

• Proficiency in Mandarin is required to effectively communicate with Chinese-speaking stakeholders, clients, and counterparts for business or project-related matters

As a Channel Sales Manager (CCTV), you will lead and grow our VIGI CCTV product range through strategic channel partnerships across Singapore. You will be instrumental in expanding our market presence, building strong relationships with channel partners and driving revenue growth within our VIGI sector.

Job Descriptions:

• Develop and implement strategic channel sales plans to achieve revenue targets and expand market for VIGI CCTV products

• Identify, recruit and manage key channel partners, distributors and SIs (System Integrators) to enhance the distribution network

• Maintain strong relationships with existing partners to ensure continued growth and partner satisfaction

• Drive partner enablement through product training, sales support and joint marketing initiatives and develop channel sales programs and incentives

• Monitor market trends and competitor activities and support the partner sales pipeline to identify growth opportunities and adapt channel strategies accordingly

• Work closely with internal stakeholders such as marketing, technical and product teams to align on go-to-market strategies and partner support

• Conduct regular business reviews with partners to track performance and drive accountability

• Provide accurate sales forecasting, reporting and analysis of channel performance

• Represent the company at industry events, trade shows and partner meetings to promote the brand and develop new business leads

Job Requirements:

• Min. 2 years of experience in channel sales, partner management or business development in the CCTV or security technology industry

• Proven track record in building and managing successful channel ecosystems with measurable business outcomes

• Possess an existing database of relevant customers, SIs (System Integrators) or channel partners within the CCTV or security industry in Singapore

• Strong understanding of CCTV systems, surveillance technologies and related security solutions

• Excellent interpersonal, negotiation and presentation skills with the ability to influence key decision-makers

• Self-motivated and results-oriented with the ability to work independently and collaboratively in a fast-paced environment

• Proficiency in Mandarin is required to effectively communicate with Chinese-speaking stakeholders, clients, and counterparts for business or project-related matters

Responsibilities:

• Serve as technical SME for implementing and operating Microservices on Kubernetes cloud-based platforms.
• Collaborate with the Cloud Technical Development and DevOps teams to deploy services to the Multi-Cloud Platform.
• Performing Load Tests and Chaos Tests to ensure the scalability and reliability of microservices.
• Build Observability for Microservices and cloud platforms like AWS, OCI, Azure, and GCP.
• Write and Execute the Disaster recovery plans in collaboration with the Development and DevOps team.
• Analyze and resolve production risks caused by insufficient resources, such as node groups, CPU, memory, HPA scheduling, JVM pre-warming, etc.
• Write and maintain scripts for automation using languages like Python, Go, or Bash.
• Define and maintain the KPIs (SLA/SLO/SLI) for all cloud microservices with development teams to better understand the business.
• Create and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures.
• Guarantee adherence to security and compliance standards, including ISO27001, SOC2, and GDPR.
• Lead incident response efforts to troubleshoot and resolve production issues quickly.
• Perform post-incident analysis to identify root causes and potential workarounds/solutions.
• Assist with product/technology selection, including implementation of POCs
• Be fluid and open to change and evolving processes and tools
• Help to mentor and train less senior members of the team
• Ability to be part of On-call rotation and provide support after work hours and on weekends.
• Other duties as assigned

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1+ year of experience as a Site Reliability Engineer.
• Proficiency in programming and scripting languages like Java, Python, Bash, or PowerShell.
• Hands-on experience in SRE, DevOps, cloud operations, and cloud security best practices.
• Strong knowledge of security technologies, including Identity and access management, Network security, Application security, and Data protection.
• Strong problem-solving and analytical skills, with the ability to work independently and as part of a team.
• Experience in developing and maintaining technical documentation and implementing compliance requirements

Additional Skills (Preferred):

• Expert-level cloud certifications include AWS Solutions Architect, Professional, Azure Solutions
• Architect Expert, and GCP Professional Cloud Architect.
• Experience with container orchestration technologies (e.g., Kubernetes).