Fail to Setup RV30/RV30 Plus 1.0: Unable to find this Tapo device

We deeply apologize for learning about the Bluetooth configuration failure issue with your Tapo robot vacuum RV30 or RV30 Plus. To further investigate this matter and determine if it is an isolated incident or part of a specific batch, we kindly request you submit your product information below. As a new product, we are committed to continuously optimizing its performance and enhancing user experience. Your cooperation is highly appreciated!

 

 

Tips: Device model and SN information can be found on the package box.

1. What’s the model and version of your Tapo robot vacuum? *

2. What’s the SN (serial number) number of your device? *

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