Voice Prompts for Issues (For LiDAR Navigation Robot Vacuum)

Troubleshooting
Updated 11-17-2022 06:52:43 AM 3311
This Article Applies to: 

If the corresponding issues cannot be solved by referring to the methods, please contact our Technical Support.

Voice Prompt

Solution

Error 1: Battery Error.

Please refer to the manual or app.

The battery temperature is too high or too low. Please wait until the battery temperature changes to 0- 40 (32-104).

Error 2: Wheel Module Error.

Please refer to the manual or app.

Please check whether there are foreign objects stuck in the wheels, and restart the robot vacuum.

Error 3: Side Brush Error.

Please refer to the manual or app.

Please check whether there are foreign objects stuck in the side brush, and restart the robot vacuum.

Error 4: Suction Fan Error.

Please refer to the manual or app.

Please check whether there are foreign objects stuck in the fan port, and restart the robot vacuum.

Please clean the dust box and filter, and restart the robot vacuum.

Error 5: Main Brush Error.

Please refer to the manual or app.

Please remove the main brush and clean the main brush, the connection part of the rolling brush, the rolling brush cover, and the dust suction port. Please restart the robot vacuum after cleaning.

Error 6: Water Pump Error.

Please refer to the manual or app.

Please clean the water tank, water pump connections on the tank and robot vacuum, and the water outlet at the bottom of the robot vacuum, and check the mop module. Please try to restart the robot vacuum after cleaning.

Error 7: LiDAR Error. Please refer to the manual or app.

Please check whether there are foreign objects in the laser sensor, and restart the robot vacuum after cleaning.

Error 8: Abnormal operation. Please check whether the main switch is turned on.

Please toggle the power switch on the robot vacuum to “ON”.

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