What to do if Tapo robot vacuum reports "Sunction Fan Error"?

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Recent updates may have expanded access to feature(s) discussed in this FAQ. Visit your product's support page, select the correct hardware version for your device, and check either the Datasheet or the firmware section for the latest improvements added to your product. Please note that product availability varies by region, and certain models may not be available in your region.
The suction fan is the main clean component of the Robot Vacuum. Its main function is to suck garbage into the dustbin, and there are 4 adjustable suction powers Quiet, Standard, Turbo, and Max.
If the suction fan of your Robot Vacuum reports errors, you may try the following troubleshooting steps:
1. Reduce the vacuum power.
2. Manually reboot the robot vacuum with its side ON/OFF button.
Note: For RV20 Max/RV30 Max, press the power button on the top for 3 seconds to power on/off the robot vacuum.
If the issue still persists, please Contact Support.
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