Search
Search

Why my ADSL modem get abnormal IP on Telstra BigPond and how to solve it (TD-W8968(V1V2),TD-W8970/8980/9980/9970)？

User Application Requirement
Updated 10-18-2016 02:00:41 AM 13120
This Article Applies to: 

NOTE：This article applies to TP-Link modem router users on Telstra BigPond who encounter issue that devices sometimes obtain an abnormal IP.

Here take TD-W8970 as an example.

 

What is the matter?

If you are using Telstra BigPond Internet service and find your devices connected to router sometimes obtain an abnormal IP as below:

IP Address:      101.182.X.X

Subnet Mask:      255.255.0.0

Gateway:          101.182.255.254

DNS Server:      61.9.133.193/61.9.133.194

 

It is caused by some changes of Telstra BigPond, which makes it two DHCP servers existing on the line, DHCP server of ISP will also offer IPs to devices connected to router, that is the IP like 101.182.X.X

 

How to solve it?

Log into the management interface of your modem router. If you don’t know how to do that, please click here.

Go to Network->WAN settings, find the Bridge with 8/35, and click Delete.

 

 

 

Sign Up for News & OffersTP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

Follow Us

About Us
Press
Learning Center
Worldwide / English
Copyright © 2021 TP-Link Corporation Limited. All rights reserved.

From United States?

Check products and services for your region.

Go Other Option