Setup Guide
Tapo C210/Tapo C211/TC71 Pan/Tilt Home Security Wi-Fi Camera
Welcome to the setup guide.
To ensure equal access for all users, we offer this accessible setup guide. This guide is designed to meet accessibility needs, enabling a successful setup. It will introduce the appearance of your camera, including its ports, buttons and labels, and then guide you through the setup process.
Step 1. Know about your camera
In this section, we will describe the camera's appearance, including its ports, buttons, and labels.
1. You can find your camera and power adapter in the package.
Power Adapter: The power adapter is usually a rectangular or square block with a cord on one end that plugs into the power port to power it on.
2. Next, place your camera on a horizontal surface, such as on a shelf or desktop. Position it with the camera lens facing forward.
3. After positioning your camera correctly, we will introduce the ports, buttons and labels on your device in a certain order.
System LED: It is right above the lens. It shows your camera status. You can check the camera status on the Tapo app.
Lens: For capturing objects within its view.
Microphone: For capturing your voice. It is right below the lens.
Tilt the camera lens up to find the microSD card slot on the left and the RESET button on the right.
microSD card slot: While facing the front of the camera, insert a microSD card with the notch on the right side.
RESET: While the camera is on, press and hold the RESET button for at least 5 seconds reset Wi-Fi settings only and 10 seconds to restore factory default settings.
Turn to the back side of your camera. You can find the DC Power Connector down below.
Product label: The product label is on the bottom of the camera through laser engraving.
Step 2. Set Up
1. Get the Tapo app from the App Store or Google Play, then log in.
2. Plug in the power adapter. Wait 30 seconds for the camera to start up. You can hear a clicking sound.
3. Tap the + button in the app and select your camera model. Follow app instructions to complete setup.
If you need help, please visit https://www.tapo.com/support/ for technical support, the user guide, FAQs, warranty & more.
For details on Tapo app accessibility, please check Accessibility Support.
English: Safety Information
Keep the device away from water, fire, humidity or hot environments.
Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended.
Do not use the device where wireless devices are not allowed.
Adapter shall be installed near the equipment and shall be easily accessible.
Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact us.
For indoor use only.
Do not disassemble, repair or modify the product.
Do not use the product if the casing has been broken. Danger of electric shock.
Never touch the product with wet hands.
Do not expose to heavy rain or any type of moisture.
Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
Do not use liquid to clean the product. Only use a dry cloth.
Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
Do not use this product in health care facilities. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Do not use this product near water for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
The product should be kept free from excessive smoke, dust or high temperature and vibration.
This product should not be exposed to direct sunlight
Do not place heavy objects on top of the product.
When you leave the product unused for a long time unplug the product from the power outlet.
This product may interfere with other electronic products such as TV, radios, personal computers, phones or other wireless devices.
Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
TP-Link hereby declares that Pan/Tilt Home Security Wi-Fi Camera is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU) 2015/863. The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/
TP-Link hereby declares that Pan/Tilt Home Security Wi-Fi Camera is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/