Is it normal that my Deco feels warm?

Like any other electronic devices, the Deco radiates heat during operation, it is expected that your Deco gets warm or maybe a little hot after running for a while depending on the environment.

A cool and well ventilated environment is ideal for the Deco, please:

1, Put your Deco in the open, do not cover your Deco with any objects, avoid placing your Deco in a closed space, don’t let it suffocate.

2, Avoid placing the Deco on top of any running electronic devices. Putting two electronic devices together would greatly increase the surrounding temperature, which is bad for the Deco and the device beneath it.

4, Keep your Deco away from direct heat or excessive sunlight.

5, Use the correct power adapter that came with the Deco.

If you are uncertain that your Deco is operating at a normal temperature, or you worry your Deco is getting too warm, you can always compare the temperature of your Decos to one another. While slight difference is expected as they operate in different environment, significant differences are not common, if you notice anything out of the ordinary please contact our support team for further assistance.  

This Article Applies to:
Deco M6 , Deco M5
If Something Goes Wrong | Updated 09-20-2017 07:49:12 AM