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Contact Technical Support

We’re here to help !

TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy
TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

TP-Link Community
Hotline Support
Email Support

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.

Please describe the type of product you wish to purchase, network deployment environment and the main features of concern. The more information we have, the more specific suggestion will provide.

For a fast resolution through email, please provide a description of your concern, any error codes or message you have received and a list of troubleshooting steps you've already performed, and anything else you feel is important to share. Any related pictures or videos will help us understand the concern better.

Thank you for sharing your thoughts on TP-Link product or service. Please describe your feedback with detailed picture/link/case ID if there are.

To begin with TP-Link RMA service, please register your product with the original sales receipt at https://myproducts.tp-link.com first. For detail please refer to “Product Registration” guide on the right side of the form. For email content, please include: 1.The phenomenon of the product failure issue or other warranty questions, pictures related to the issue will be helpful. 2.The troubleshooting you have done.

To ensure prompt and effective assistance regarding GPL-related product inquiries, kindly provide detailed information in your email. Please include specifics such as the related pictures, and a concise description of your query. This will help our customer service team swiftly understand your needs and provide you with the necessary support.

What do you need help with today?:	*
FeedBack Type:	*
Problem Category:	*
Product Category:	not clear? *
Model Number:	not clear? *
Serial Number:	not clear? *
Product Category:	*
Problem Category:	*
Firmware Version:	not clear?
Date of Purchase:	*
Purchase Source:	*
Operating System:
Internet Service Provider(ISP):
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:	*
Subject:	*
Detailed Description of the Problem:	Product Registration *
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.	Upload The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:	*
Your Location:	* If your location is not listed, please select "Other Region"
Your Email Address:	*
Confirm Your Email Address:	*
I have read and agree to the Privacy Policy *
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For UK Users

Tel:: 0345 147 0017
(For after-sales service, please have the product model number ready prior to contacting us)

Fee:: *Call from a UK landline costs up to 9p/min.
*Call from a UK mobile phone costs 3p to 55p/min.
*You may get free calls as part of your call package. Please check with your phone provider for actual cost.

E-mail:: support.uk@tp-link.com

Service Time:: 24 hours a day, 7 days a week

For Ireland Users

Tel:: 1800 851 555
(For after-sales service, please have the product model number ready prior to contacting us)

Fee:: Free in Ireland (Your service provider may charge additional fees for mobile users)

Sales phone:: +353 876741318

E-mail:: support.ie@tp-link.com

Service Time:: 24 hours a day, 7 days a week

NOTE: All phone cost is only charged at standard domestic call rate by customer’s telephone company or provider.

Welcome to TP-Link Live Chat support. Please enter your model number or select your product category to begin.

Please enter your model number to start the chat.

How to Find Your Model Number

To locate the model/version number of a device, inspect the bottom or back panel. For example:

Still can’t find Your Model Number?

Please select your product category

Don’t know Product Category?

Home Network

Deco, TP-Link

Smart Home

Tapo, Kasa

Business

Omada, VIGI

Select your product type

Don’t know the product type?

Routers
Wi-Fi Routers | Archer A/AX/BE/GE Series | Archer C Series | TL-WR Series
Chat
Whole-Home Wi-Fi
Deco Mesh Systems | 5G/4G Mesh System | DSL Mesh System
Chat
HomeShield
For HomeShield Subscriptions
Chat
DSL Modems & Routers
Archer VR Series | VDSL/ADSL Series | TD-W Series
Chat
Powerline Adapters
TL-WPA/PA Series | PGW or PG Series
Chat
Range Extenders
RE Series | TL-WA Series
Chat
Access Points
TL-WA Series | AP Series
Chat
3G/4G/5G Wi-Fi Routers
4G/5G LTE Router | 3G/4G Wireless N Router
Chat
Mobile Wi-Fi
4G/5G LTE Mobile Wi-Fi
Chat
Adapters
Wired Adapters | Wireless Adapters | Bluetooth Adapters
Chat
Accessories
USB Hubs | USB Converters | Charing | Bluetooth Receivers
Chat

Tapo

Smart Cameras
Outdoor Cameras | Indoor Cameras
Chat
Smart Plugs
Outdoor Plugs | Indoor Plugs | Power Strips | Power Outlet
Chat
Smart Lighting
Light Bulbs | Light Strips
Chat
Smart Switches/Buttons
Single Pole Switches | Dimmer Switches | 3-Way Switches | Motion Detecting
Chat
Smart Robot Vacuums
Robot Vacuums
Chat
Smart Sensors
Chat
Smart Hubs
Chat
Smart Video Doorbells
Chat
Smart Door Locks
Chat

Omada

WiFi
Ceilling Mount | Wall Plate | Outdoor
Chat
Switches
POE | L3/L2+Managed | Smart | Unmanaged
Chat
Routers
Wired Routers | Wi-Fi Router | 4G Wi-Fi Router | Integrated Routers
Chat

VIGI

VIGI Network Camera
Chat
VIGI Network Video Recorder
Chat
VIGI Software Service
VIGI Video Management System | VIGI Config Tool
Chat
Accessories
Solar Power Supply System | Camera Junction Box
Chat

Routers

Wi-Fi Routers | Archer A/AX/BE/GE Series | Archer C Series | TL-WR Series

Chat

Whole-Home Wi-Fi

Deco Mesh Systems | 5G/4G Mesh System | DSL Mesh System

Chat

HomeShield

For HomeShield Subscriptions

Chat

DSL Modems & Routers

Archer VR Series | VDSL/ADSL Series | TD-W Series

Chat

Powerline Adapters

TL-WPA/PA Series | PGW or PG Series

Chat

Range Extenders

RE Series | TL-WA Series

Chat

Access Points

TL-WA Series | AP Series

Chat

3G/4G/5G Wi-Fi Routers

4G/5G LTE Router | 3G/4G Wireless N Router

Chat

Mobile Wi-Fi

4G/5G LTE Mobile Wi-Fi

Chat

Adapters

Wired Adapters | Wireless Adapters | Bluetooth Adapters

Chat

Accessories

USB Hubs | USB Converters | Charing | Bluetooth Receivers

Chat

Smart Cameras

Outdoor Cameras | Indoor Cameras

Chat

Smart Plugs

Outdoor Plugs | Indoor Plugs | Power Strips | Power Outlet

Chat

Smart Lighting

Light Bulbs | Light Strips

Chat

Smart Switches/Buttons

Single Pole Switches | Dimmer Switches | 3-Way Switches | Motion Detecting

Chat

Smart Robot Vacuums

Robot Vacuums

Chat

Smart Sensors

Chat

Smart Hubs

Chat

Smart Video Doorbells

Chat

Smart Door Locks

Chat

WiFi

Ceilling Mount | Wall Plate | Outdoor

Chat

Switches

POE | L3/L2+Managed | Smart | Unmanaged

Chat

Routers

Wired Routers | Wi-Fi Router | 4G Wi-Fi Router | Integrated Routers

Chat

VIGI Network Camera

Chat

VIGI Network Video Recorder

Chat

VIGI Software Service

VIGI Video Management System | VIGI Config Tool

Chat

Accessories

Solar Power Supply System | Camera Junction Box

Chat

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