How to Upgrade the Firmware of VIGI Cameras

Contents

Introduction

Requirements

Configuration

Configuration for WebUI

Configuration for VIGI VMS Service Manager and Cloud

Configuration for Local VIGI PC Client

Configuration for VIGI NVR GUI

Configuration for VIGI App

Conclusion

QA

Introduction

Keeping your VIGI camera firmware up to date provides access to the latest features, performance improvements, and issue fixes. This guide explains how to upgrade the firmware of a VIGI camera using the available management methods.

Requirements

• VIGI Camera

Configuration

This section describes how to upgrade the firmware of a VIGI camera using the VIGI App, VIGI VMS, VIGI Cloud VMS, VIGI PC Client, camera Local UI, or a VIGI NVR. Follow the method corresponding to your management platform.

Configuration for WebUI

Step 1. Log in to the VIGI IPC via its local IP address and navigate to Settings > System Settings > System Management > Upgrade Firmware > Browse.

Step 2. Select firmware file and click Update.

Online Update: Upgrade the firmware online directly. Click Check for Upgrade to check for available updates or to initiate the upgrade process.

Local Update: Upgrade the firmware locally with the downloaded .bin firmware file.

Configuration for VIGI VMS Service Manager and Cloud

Step 1. Log in to the VIGI VMS Service Manager application and navigate to Devices > Organization > and click Edit

Step 2. Go to System > System Management > Upgrade Firmware > upload the firmware file > and click Upgrade.

Screenshot for Local VMS:

Screenshot for the VMS Cloud:

Configuration for Local VIGI PC Client

Step 1. After opening the Local VIGI PC Client navigate to Device and click Edit on the device you want to perform a firmware upgrade one.

Step 2. Next go to System > System Management > Upgrade Firmware > click Select an Upgrade file if there isn’t one detected and select Upgrade.

Configuration for VIGI NVR GUI

Note: Before upgrading the firmware locally via the NVR GUI, please download the corresponding firmware based on your Omada Camera’s model and hardware version from the TP-Link official website Download Center. After downloading, extract the firmware package to obtain the .bin file required for the upgrade. Copy the .bin file to a USB drive, then plug the USB drive into the Omada NVR's USB port to proceed with the upgrade.

Step 1. Navigate to the NVRs Settings.

Step 2. Go to Camera > Device Management > Firmware Upgrade > select the IPC > and select your upgrade method

Configuration for VIGI App

Step 1. Open the VIGI App and go to Device > Settings at the top right of the device > More Settings > Firmware Update > and click Update Now if there is an available firmware update.

Note: If a new firmware version is available, follow the on-screen prompts to start the upgrade.

If the Camera is already running the latest firmware, the app will display a message indicating that the firmware is up to date.

Conclusion

You have now successfully upgraded the firmware of your VIGI camera using the available management platform. Keep the camera powered and connected during the upgrade and verify that it returns online afterward.

QA

Q1: List potential questions or issues that customers may ask.

A1: Answer this question or provide troubleshooting suggestions for this issue.

To learn more about each function and configuration, please visit Support Home to download or check the manual for your product.