How to save and download videos using VIGI APP

Configuration Guide

Updated 08-29-2025 00:56:39 AM Number of views for this article

336

This Article Applies to:

SD Card or NVR Recordings

Conclusion

FAQ

Objective

With a VIGI camera, you can store the recordings on the VIGI NVR or the SD card (if supported). Users can watch the video easily from the VIGI APP.

You may wonder if I want to export the videos and watch them on my phone or the computer, how should I do that? Here we guide how to download and export camera recordings from the VIGI APP.

Introduction

This section introduces methods to save and download recordings using the VIGI APP

Manual Recordings

Within the VIGI APP, you can manually record the live view or playback footage of your camera.

Step 1. Navigate to the Live View or Playback page and click the video recording button to initiate and stop the recording of the current footage.

alt text: the location of button that starts and stops recording.

Step 2. The recorded video clips will be saved in "My Photos". Navigate to Home Page > Me > My Photos. You can further review them within the VIGI APP.

alt text: the location of recorded footages.

On the VIGI APP's My Photo, you can view and manage the manually recorded clips. Using the buttons at the bottom, you can quickly share the video or save it to your mobile phone's gallery.

alt text: the button for saving and sharing the recording.

SD Card or NVR Recordings

Download Detection Events

Step 1. Launch the VIGI APP, select the camera. Detected Events will be shown below the camera live view page. You can navigate through the dates to find the events you want to save and download.

alt text: filtering events caused by motion detection according to dates

Step 2. Select the clip you want to download, a blue border indicates that the clip is selected.

alt text: a blue border for selected video clip.

Step 3. You can download detection events in the following ways:

(a) Select an event and tap Download this clip to download the selected clip.

(b) Go to Download Center to check the progress of your downloads.

The downloaded clips will be stored under Me > My Photos on the Home screen.

alt text: different ways to download video clips.

Download Custom recordings

If you enabled 24/7 Continuous Recording, you can custom select the clips you want to save and download. The clip limit is 10 minutes.

Step 1. Launch the VIGI APP, select the camera.

Step 2. Select any detected clip to show the Download icon. You can also swipe to the playback page, where the Download icon will appear. Tap the Download icon and then select Custom Download.

alt text: the path to download a part from 7/27 recording.

Step 3. Drag the slider to locate the video you want to download. Adjust the selector where the download video will start and end.

Note: Each downloaded clip cannot exceed 10 minutes in length.

Alt text: select the clip from a whole recording.

Step 4. Tap Download. Downloaded Clips will be stored under Me > My Photos on the Home screen

Note: The downloaded videos will be temporarily saved in the APP, at which point you can already watch them locally without an internet connection. If you want to export the videos to your phone’s memory and share it with someone else, refer to the instructions below.

To share the video or save the clips to your phone’s gallery. Go to Me > My Photos.

* Storage permission for the VIGI APP is required.

* Clearing VIGI APP data will cause all files downloaded to the APP to be deleted, please be cautious, especially when a deleted video has been downloaded to the APP but not to the phone’s storage.