Most frequently asked questions about TP-Link range extenders

Troubleshooting
Zaktualizowano w dniu 06-10-2022 01:52:18 AM 430083
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This article mainly introduces how to configure and use our TP-Link Range Extender properly. And also we provide the solution or method of trouble-shooting for some common issues.

This article consists of the following chapters, please refer to relevant chapters according to the problems you encounter.

Part1:Configuration on the range extender

Q1.1:How can I set the extender up?

A: We have a setup video for your reference to set it up, click here to check the video.

Or you can check the step by step instructions via one of the following FAQs:

Via Tether APP

Via web management page

Via WPS button

Q1.2: how to set the range extender up as an Access point?

A: Click here to see the detailed instructions.

Q1.3: How to determine whether we have configured RE successfully or the Range Extender is in a proper location?

A: After the configuration, how do we know whether we have configured it successfully? How do we know it is in a proper location so that the Range Extender can perform the best to extend the range of the existing wireless network? Please refer to FAQ:

How to use my Range Extender properly after successful configuration?

Part2Troubleshooting on Range Extender

Q2.1:Why I can't see my extender's network after configuration?

A: The default TP-Link Extender or TP-Link Extender_XXXX name is for configuration. Once we set the extender up, it will have a new Wi-Fi name. For some models, they have the same Wi-Fi name as your existing Wi-Fi name. For the others, _EXT will be added at the end of your existing Wi-Fi name. But you can always create your own new Wi-Fi name.

For example, if your existing Wi-Fi name is ABCD, after configuration, the possible extended network names may be ABCD, ABCD_EXT, ABCD_EXT_5G or the one you create by yourself.

If you want to change the extended network name, please refer to this FAQ:

How to find or change the wireless settings of TP-Link Range Extender

Q2.2:What should I do if I failed to set the range extender up?

A: Click here to check more details about the troubleshooting process.

Q2.3:What can I do if the internet speed is slow when connecting to the range extender?

A: Click here to see the detailed troubleshooting steps.

Q2.4:What can I do if the internet connection is unstable when connecting to the range extender?

A: Click here to see more tips for the unstable issue.

Part3: Other questions about Range Extender

Q3.1:Can the range extender work with a non-TP-Link router/access point?

A: Yes.

Q3.2:Do I need to reconfigure the range extender when relocating it?

A: No. The settings have been stored into the extender, a normal restart will not delete the settings and there is no need to reconfigure it.

Please reconfigure it when the host Wi-Fi network settings have been changed or the range extender has been reset to the factory defaults.

Q3.3: Do I need to reconfigure the range extender when I change the router or change the router’s Wi-Fi settings?

A: Yes.

Q3.4: Can I change the extender's Wi-Fi name

A: Yes, we can change the extended Wi-Fi name to whatever we like. Click here to check the instructions to change it via the web management page. And click here to check the instructions for Tether APP.

Q3.5: Can I have a different Wi-Fi password on the extender?

A: No. The extender copies the Wi-Fi password from your host Wi-Fi network. If you'd like to have a different Wi-Fi password, please change it on your host router/access point, then reconfigure the range extender.

Q3.6 Can I use more than 1 range extender in the house? Can I connect a wifi extender to another wifi extender?

A.Yes, we recommend having 1-2 range extenders in one network for better performance.

It is not very recommended wirelessly connecting one range extender to another for the performance of the second extender.

Recommended topology: If you have more than one range extender, please make sure that the range extenders are both connecting to the host router's Wi-Fi network directly.

Other network topologies: or you could wire one of the Range Extenders to the front end(router or RE1) and use it in AP mode for best performance .This requires one of the range extender supports AP mode.

Q3.7: Does TP-Link Repeater support Mesh?

Our OneMesh compatible range extender support to create a mesh with TP-Link Router.

Click here to find the compatibility list of TP-Link OneMesh products.

Q3.8:Can I connect TP-Link Repeater to the router by Ethernet cable?

You need a repeater that supports access point mode, like RE650, RE450, etc.

Here is the instruction to set up TP-Link repeater as access point:

Wie kann man den Range Extender als Access Point konfigurieren (neues Logo)?

Q3.9: Can I use the repeater as LAN output only if I don’t want a wireless network?

No, but you can look for a device that supports “client” mode, like TL-WR902AC.

Q3.10: Can I copy the wireless settings of the repeater with my router?

Yes

Q3.11: Can I create mesh connection with TP-Link repeater and Fritzbox?

No, TP-Link OneMesh compatible repeater can only create a mesh with the TP-Link router.

Q3.12: Can I set up TP-Link repeater without the router wireless password?

Yes, you can use the WPS button to set up the repeater. Via WPS button

If you need more than 2 range extenders, please take TP-Link Deco devices into your consideration. Click here to know more about Deco.

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