TP-Link Search

FAQs

You can find the answer by using category or searching.

How to find the hardware version on a TP-Link device

  • Select a Product  

    Top FAQs  
    Networking
    • Mesh WiFi
      • Deco Systems
    • Routers
      • WiFi Routers
    • Network Expansion
      • Range Extenders
      • Powerline
      • Access Points
    • Accessories
      • USB Hubs
      • USB Converters
      • Charging
      • Bluetooth Receivers
    • Adapters
      • PCIe Adapters
      • USB Adapters
    Smart Home
    • Smart Cameras
    • Smart Plugs
    • Smart Switches
    • Smart Lighting
    • Smart Robot Vacuums
      • Robot Vacuums
      • Robot Vacuum Accessories
    • Smart Sensors
    • Smart Hub
    • New Release
    Business

  • Select a Category  

    • Select a Sub-category  

      • FAQs  

        • Guide for our products

          1. [73]How do I change the administrative username or password of TP-Link device?
          2. [315]How to find the hardware and firmware version of my TP-Link device
          3. [406]Most frequently asked questions about TP-Link powerline devices
          4. [428]Why cannot I access the Internet after successfully connected to the TP-Link router’s wireless network(Windows OS)?
          5. [429]Why cannot I connect to the secured wireless network of the router?
          6. [430]Why cannot I access the Internet after successfully connected to the TP-Link router's wireless network(MAC OS)?
          7. [477]ADSL Modem Router All-in-one Troubleshooting Guide
          8. [690]What are the most frequent asked questions about the TP-Link devices' speed?
          9. [722]Troubleshooting: Unstable wireless connection on TP-Link router
          10. [831]Why can't I log in to the web management utility of the TP-Link device?
          11. [865]Frequently asked questions of EAP Series Access Points
          12. [1384]How to configure the TP-Link wireless router as Access Point
          13. [1611]How to customize wireless settings on tpPLC Utility (new logo)
          14. [2169]How do I install TP-Link Archer router to work with a Cable Modem ?
          15. [2714]What Does Running Out of IPv4 Mean? What Is IPv6?
          Most visited
          1. [46]How to find the hardware version on a TP-Link device
          2. [87]How do I log into the web-based Utility (Management Page) of TP-Link wireless router?
          3. [2394]Why Do I Fail to Access tplinkwifi.net?
          4. [78]How do I configure the basic wireless settings for my TP-Link 11N Wireless Router?
          5. [426]What can I do if I forget the login password of TP-Link Wireless Router?
          6. [2392]How to find your TP-Link Router’s IP address
          7. [497]How to reset TP-Link router to factory defaults
          8. [399]What if I forget my wireless password of TP-Link Wi-Fi router?
          9. [73]How do I change the administrative username or password of TP-Link device?
          10. [2053]How to find the model number of your TP-Link device
        Cannot find what you need? Try Contact technical support

        As explained further in our website Privacy Policy, we allow certain advertising partners to collect information from our website through cookies and similar technologies to deliver ads which are more relevant to you, and assist us with advertising-related analytics (e.g., measuring ad performance, optimizing our ad campaigns). This may be considered "selling" or "sharing”/disclosure of personal data for “targeted advertising” as defined by certain U.S. state laws. To opt out of these activities, press “Opt Out” below. If the toggle below for “Targeted Advertising and ‘Sale’ Cookies” is to the left, you are already opted out and you can close these preferences.

        Please note that your choice will apply only to your current device/browser. You must indicate your choice on each device and browser you use to access our website. If you clear your cookies or your browser is set to do so, you must opt out again.

        Your Privacy Choices

        As explained further in our website Privacy Policy, we allow certain advertising partners to collect information from our website through cookies and similar technologies to deliver ads which are more relevant to you, and assist us with advertising-related analytics (e.g., measuring ad performance, optimizing our ad campaigns). This may be considered "selling" or "sharing”/disclosure of personal data for “targeted advertising” as defined by certain U.S. state laws. To opt out of these activities, press “Opt Out” below. If the toggle below for “Targeted Advertising and ‘Sale’ Cookies” is to the left, you are already opted out and you can close these preferences.

        Please note that your choice will apply only to your current device/browser. You must indicate your choice on each device and browser you use to access our website. If you clear your cookies or your browser is set to do so, you must opt out again.

        Necessary Cookies

        These cookies are necessary for the website to function and cannot be switched off.

        TP-Link

        accepted_local_switcher, tp_privacy_banner, tp_privacy_base, tp_privacy_marketing, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType

        Youtube

        id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ

        Targeted Advertising and "Sale" Cookies

        These cookies allow targeted ads or the “sale” of personal data (toggle to the left to opt out).

        Analytics cookies enable us to analyze your activities on our and other websites in order to improve and adapt the functionality of our website and our ad campaigns.

        Advertising cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.

        Google Analytics & Google Tag Manager

        _gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>

        Google Ads & DoubleClick

        test_cookie, _gcl_au

        Meta Pixel

        _fbp

        Crazy Egg

        cebsp_, _ce.s, _ce.clock_data, _ce.clock_event, cebs

        Linkedin

        lidc, AnalyticsSyncHistory, UserMatchHistory, bcookie, li_sugr, ln_or

        Welcome to Our Website! If you stay on our site, we and our third-party partners use cookies, pixels, and other tracking technologies to better understand how you use our site, provide and improve our services, and personalize your experience and ads based on your interests. Learn more in your privacy choices.