Tapo Camera Battery Draining Fast? Find Out How to Fix It!

This article helps you identify why your camera battery drains quickly and provides step-by-step solutions.

Before You Start

Open Tapo app, go to Camera Settings > Battery Status, and check Battery Usage, Time of Use, and Wake-up Times.

Troubleshooting

Scenario 1: Wake-up Times exceed 700 times in one week

Note: The Wake-up Times chart includes two metrics: Event Detection and Filtered By AI. The figure mentioned (over 700 times) represents their sum. You can find detailed explanations of these metrics within the app.

If the camera wakes up too many times, you need to reduce the wake-up sensitivity and adjust the installation position.

Scenario 2: Time of Use exceeds 42 minutes in one week

1. Reboot the camera.

2. Connect the camera to your router's guest network or enable AP isolation in your router settings to reduce unnecessary device communication.

3. Check whether your camera integrates with third-party services (e.g., Home Assistant, Alexa, Google Home). Temporarily disable these integrations to determine if they cause frequent wake-ups.

4. Note that prolonged live streaming or replay viewing consumes more power.

5. Set the camera to Power Saving Mode: go to Camera Settings > Battery Status > Working Mode on Tapo app.

Scenario 3: Wake-up Times below 700 times per week and Time of Use below 42 minutes per week

1. Reboot your router.

2. Ensure that the firmware is updated to the latest version.

3. Try connecting to another access point or isolate the camera on a dedicated IoT network.

QA

Q1: I am using a solar panel, but my camera battery still drains quickly or does not charge. What should I do?

A1: If you are using a solar panel, the issue may be related to charging rather than battery consumption. Please refer to the Tapo Solar Panel fails to charge the Battery Cameras troubleshooting guide.

Q2: What should I do if the above steps cannot resolve the issue?

A2: If the previous steps do not resolve the issue, prepare the following information before contacting technical support:

• Specify your scenario and list the troubleshooting steps you have tried.
• Inspect the camera for any signs of water damage or physical ingress.
• Locate the camera's MAC address via Camera Settings > Device Info on Tapo app.
• Contact technical support with the collected information.