General questions about the Real-Time Protection feature on the Deco with HomeCare feature

Q1: What’s included in Deco’s Real-Time Protection feature?

Deco’s Real-Time Protection feature consists of three parts.

Malicious Content Filter: Secure all Internet connections, blocking millions of malicious links worldwide.

Intrusion Prevention System: Protects your system and applications from external attacks and eliminates vulnerabilities.

Infected Device Quarantine: Prevents infected devices from sending sensitive information or security threats to clients outside your network.

Q2: What can I do if the website is blocked by the Real-Time Protection feature?

Please go to Network>Protecting Your Network page on the Deco app, then go to Malicious Content Filter>Allow List> Add the website under the Allow List, and then it will not be blocked.

Q3. How to disable Deco’s Real-Time Protection feature?

Launch the Deco app, and go to Network>Protecting Your Network page to switch off the three options (Malicious Content Filter, Intrusion Prevention System, and Infected Device Quarantine).

Q4. Does the Real-Time Protection feature conflict with the firewall settings on your home?

Usually, it won’t conflict with the firewall.