How to Create and Invite Manager Accounts on VIGI Cloud VMS

Configuration Guide
Aktualisiert 09-23-2025 18:19:28 PM Number of views for this article16801
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Contents

Introduction

Requirements

Configuration

Verification

Conclusion

Introduction

VIGI Cloud VMS supports multiple accounts for multi-level management. This article aims to introduce how to create management accounts in VIGI Cloud VMS. To add a manager account in VIGI Cloud VMS, you need to manually send invitation to a registered TP-Link ID, set its management permissions for the desired site, and then this TP-Link ID will become the manager account with specific management permissions for the site.

Requirements

  • Laptop
  • VIGI Camera/NVR
  • Mobile Phone and VIGI APP

Configuration

Send Invitation

Step 1. Log in to the VIGI Cloud VMS web portal (https://vms.tplinkcloud.com/) and navigate to Admin > User.

Location to invite manager account.

Step 2. Click Add, enter the invitee’s TP-Link ID and choose the User Role.

Show how to add new users.

Note: There are currently five user roles available when inviting an manager account. The Super Admin role is equivalent to Owner permissions and cannot be configured with Site Privileges; by default, it has administrative access to all Sites. The other four roles can be assigned Site Privileges, allowing the invitee to grant access either to all Sites or to specific Sites only.

Super Admin’s site privileges.

Other four user roles’ site privileges.

Step 3. Click Invite. A pop-up notifies that the invitation has been completed. Click OK.

Note: The invitation is valid for 7 Day

A pop-up notifies that the invitation was successful.

Accept the invitation

There are two methods to accept the invitation: Email, VIGI APP and VIGI Cloud VMS web portal.

Email

Step 1. The invitee should go to the email box to check the email and Click the Accept Invitation.

Go to email box to click accept invitation.

Step 2. You will be redirected to the browser page, click Accept.

Show Invitation page in browser.

Step 3. The page indicates that the invitation has been accepted. Click Go to VMS.

Invitation has been accepted.

Step 4. The page will be redirected to the VIGI Cloud VMS login page.

VIGI Cloud VMS login page.

VIGI APP

Step 1. Open VIGI APP, invitee needs to log in using the invited account. When selecting an organization, any organization can be chosen. This document uses “My VIGI” as an example.

Use invited account to log in VIGI APP.Select organization on VIGI app.

Step 2. Click the three horizontal lines icon at the top left, then click the Organization to join.

Go to the invited organization.

Step 3. Click Join in the pop-up window.

Join the invited organization.

VIGI Cloud VMS web portal

Step 1. In VIGI Cloud VMS login page, enter the invited account and password, click Log in.

VIGI Cloud VMS login page with invited account.

Step 2. Click the invited organization.

Choose invited organization.

Step 3. Click Accept.

Accept invitation.

Verification

Email

Step 1. Log in to the VIGI Cloud VMS web portal (https://vms.tplinkcloud.com/) with the invited account. When selecting an organization, verify whether the recently invited organization is available.

Organization Selection page.

VIGI APP

Step 1. When you click Join in the VIGI APP, it will automatically switch to the invited organization.

VIGI APP’s Device page.

VIGI Cloud VMS web portal

Step 1. When you click Accept in the VIGI Cloud VMS web portal, you will be automatically logged into the invited organization on the VIGI Cloud VMS web portal.

VIGI Cloud VMS web portal.

Conclusion

You have now successfully added a new account to the VIGI Cloud VMS.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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