Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 Indoor/Outdoor WiFi 6 Access Point

  • EAP225-Outdoor

    EAP225-Outdoor

    AC1200 Wireless MU-MIMO Gigabit Indoor/Outdoor Access Point

  • EAP110-Outdoor V3

    EAP110-Outdoor V3*

    300Mbps Wireless N Outdoor Access Point

  • EAP655-Wall

    EAP655-Wall

    AX3000 Wall Plate WiFi 6 Access Point

  • EAP615-Wall

    EAP615-Wall

    AX1800 Wall Plate WiFi 6 Access Point

  • EAP235-Wall

    EAP235-Wall

    Omada AC1200 Wireless MU-MIMO Gigabit Wall Plate Access Point

  • EAP670

    EAP670

    AX5400 Ceiling Mount WiFi 6 Access Point

  • EAP660 HD

    EAP660 HD

    AX3600 Wireless Dual Band Multi-Gigabit Ceiling Mount Access Point

  • EAP650 V1.2

    EAP650 V1.2

    AX3000 Ceiling Mount WiFi 6 Access Point

  • EAP620 HD

    EAP620 HD

    AX1800 Wireless Dual Band Ceiling Mount Access Point

  • EAP610 V2

    EAP610 V2

    AX1800 Ceiling Mount WiFi 6 Access Point

  • EAP265 HD

    EAP265 HD

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP245 V3

    EAP245 V3*

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP225 V3

    EAP225 V3*

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

Show All 14 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • TL-SX3008F

    TL-SX3008F

    JetStream 8-Port 10GE SFP+ L2+ Managed Switch

  • TL-SG3210XHP-M2

    TL-SG3210XHP-M2

    JetStream 8-Port 2.5GBASE-T and 2-Port 10GE SFP+ L2+ Managed Switch with 8-Port PoE+

  • TL-SG3428XMP

    TL-SG3428XMP

    JetStream 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+

  • TL-SG3452XP

    TL-SG3452XP

    JetStream 48-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 48-Port PoE+

  • TL-SG3428X

    TL-SG3428X

    JetStream 24-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3452

    TL-SG3452

    JetStream 48-Port Gigabit L2 Managed Switch with 4 SFP Slots

  • TL-SG3428MP

    TL-SG3428MP

    JetStream 28-Port Gigabit L2 Managed Switch with 24-Port PoE+

  • TL-SG3428

    TL-SG3428

    JetStream 24-Port Gigabit L2 Managed Switch with 4 SFP Slots

  • TL-SG2428P

    TL-SG2428P

    JetStream 28-Port Gigabit Smart Switch with 24-Port PoE+

  • TL-SG2218

    TL-SG2218

    JetStream 16-Port Gigabit Smart Switch with 2 SFP Slots

  • TL-SG2210MP

    TL-SG2210MP

    JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SG2210P V3.20

    TL-SG2210P V3.20

    JetStream 10-Port Gigabit Smart Switch with 8-Port PoE+

  • TL-SG2008P

    TL-SG2008P

    JetStream 8-Port Gigabit Smart Switch with 4-Port PoE+

  • TL-SG2008 V3

    TL-SG2008 V3

    JetStream 8-Port Gigabit Smart Switch

  • TL-SL2428P V4.2

    TL-SL2428P V4.2

    JetStream 24-Port 10/100Mbps + 4-Port Gigabit Smart Switch with 24-Port PoE+

Show All 15 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER605 V2

    ER605 V2

    Omada Gigabit VPN Router

  • ER7206

    ER7206

    Omada Gigabit VPN Router

  • TL-R605

    TL-R605

    SafeStream Gigabit Multi-WAN VPN Router

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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