Contact Technical Support

TP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

TP-Link understands your time is valuable and waiting for an agent to address your concern can daunting at times, so to help we also provide helpful FAQs , Videos and a Community Forum that can help you solve most concerns without ever having to pick up a phone, join a chat or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.

What do you need help with today?:	*
FeedBack Type:	*
Problem Category:	*
Product Category:	not clear? *
Model Number:	not clear? *
Serial Number:	not clear? *
Product Category:	*
Problem Category:	*
Firmware Version:	not clear?
Date of Purchase:	*
Purchase Source:	*
Operating System:
Internet Service Provider(ISP):
Your Subscription:	The subscription plan can be found in the left sidebar of the Deco/Tether app or through your Google/Apple account subscription. *
Issue Type:	*
Quantity of Your PCs:
Your network proficiency:
Your Network Environment:
Comments:	*
Subject:	*
Detailed Description of the Problem:	*
Uploading pictures of problematic phenomena and receipts for us addressing the issue effectively.	Upload The maximum file size is 10MB. Supported file types are doc, docx, jpg, jpeg, png, pdf
Your Name:	*
Your Location:	* If your location is not listed, please select "Other Region"
Your Email Address:	*
Confirm Your Email Address:	*
Subscribed TP-Link ID (Account):	*
Would you like us to follow up through the email above?	Yes No - Please enter the contact email below. *
I have read and agree to the Privacy Policy *

TP-Link Canada Inc.

SMB Product Support

Global Technical Support:: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)

Service Time:: Mon-Fri 6:00 to 18:00 PST

Technical Support E-mail:: support.smb@tp-link.com (business products only)

Local No.:: 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)

Sales & Marketing

Sales E-mail:: sales.ca@tp-link.com

Marketing e-mail:: marketing.ca@tp-link.com

PR contact e-mail:: communications.ca@tp-link.com

Info

Info E-mail:: info.ca@tp-link.com

Address:: 88 Fulton Way, Richmond Hill, ON, Canada, L4B 1J5

Call Back

Request Phone Support (CA):: Describe the problem and we will call you back during office hours, weekdays 09.00-17.00

Welcome to TP-Link Live Chat support. Please choose your product type to start.

Visit The TP-Link Community:

Phone Number:	*
Email:
Availability During Office Hours (next working day):	09:00-17:00 09:00-10:0010:00-11:0011:00-12:0012:00-13:0013:00-14:0014:00-15:0015:00-16:0016:00-17:00 *
Subject:	*
Detailed Description of the Problem:	*
I have read and agree to the Privacy Policy *