Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP660 HD V1

    EAP660 HD V1

    Access Point Wireless Dual Band AX3600 Montável em Teto

  • EAP225-Wall V2

    EAP225-Wall V2

    Access Point de Parede Omada MU-MIMO Wireless AC1200

  • EAP235-Wall V1

    EAP235-Wall V1

    Access Point de Parede Omada MU-MIMO Gigabit Wireless AC1200

  • EAP245 V3

    EAP245 V3*

    Access Point Wireless MU-MIMO Gigabit Montável em Teto AC1750

  • EAP225-Outdoor V1

    EAP225-Outdoor V1

    Access Point Interno/Externo Gigabit MU-MIMO Wireless AC1200

  • EAP225 V3

    EAP225 V3*

    Access Point Wireless Gigabit MU-MIMO Montável em Teto AC1350

  • EAP110 V4

    EAP110 V4*

    Access Point Wireless N 300Mbps Montável em Teto

  • EAP115 V4

    EAP115 V4*

    Access Point Wireless N 300Mbps Montável em Teto

Mostre tudo 8 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • TL-SG3210XHP-M2 V1

    TL-SG3210XHP-M2 V1

    Switch Gerenciável JetStream L2+ com 8 Portas PoE+ 2.5GBASE e 2 Portas SFP+ 10GE

  • TL-SG3452 V1

    TL-SG3452 V1

    Switch Gerenciável Gigabit L2 de 48 portas com 4 Slots SFP JetStream

  • TL-SG3428XMP V1

    TL-SG3428XMP V1

    Switch Gerenciável Gigabit JetStream L2+ com 24 Portas PoE+ e 4 Slots SFP+ 10GE

  • TL-SG3210 V3

    TL-SG3210 V3

    Switch Gerenciável Gigabit L2+ de 8 portas com 2 Slots SFP JetStream

  • TL-SG3428MP V1

    TL-SG3428MP V1

    Switch Gerenciável Gigabit L2+ de 28 portas com 24 portas PoE+ JetStream

Routers (Compatible in Controller Mode)

  • ER605 V1

    ER605 V1

    Roteador Omada VPN Gigabit

  • TL-R605 V1

    TL-R605 V1

    Roteador VPN Gigabit Multi-WAN SafeStream

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

InscriçãoA TP-Link leva a sério sua privacidade. Para mais informações sobre as práticas de privacidade da TP-Link, acesse Política de Privacidade da TP-Link.

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