Q1.How to reset the extender to its factory default settings?
•With the extender powered on, use a pin to press the Reset button for 1 second. The extender will reboot.
•Log in to the extender’s web management page. Go to Settings > System Tools > Backup & Restore and click FACTORY RESTORE.
Q2.What should I do if I forget my login password?
•If you are using a TP-Link ID to log in, or you have enabled the Password Recovery feature of the extender, click Forgot Password? on the login page and then follow the instructions to reset it.
•Refer to FAQ > Q1 to reset the extender, and then visit http://tplinkrepeater.net to create a new login password.
The extender must be reconfigured after a reset to access the internet. Please note down your login password for future logins.
Q3.What should I do if I forget my wireless password?
In Range Extender mode, the extender shares the same wireless passwords as those of your host networks.
In Access Point mode, please connect your computer to the extender using an Ethernet cable and follow the steps below:
1.Visit http://tplinkrepeater.net, and log in with the password you set for the extender.
2.Go to Wireless to retrieve or reset your wireless password.
Q4.What should I do if I can’t access the web management page?
This can happen for a variety of reasons. Please try the methods below to log in again.
•If your computer is wirelessly connected, make sure that you have connected to the extender’s SSID.
•If your computer is connected via an Ethernet cable, please make sure that the connection is stable.
•Make sure your computer is configured as Obtain an IP address automatically and Obtain DNS server address automatically.
•Verify that http://tplinkrepeater.net is correctly entered in the web browser and press Enter.
•Use the IP address to access the extender. The default IP is 192.168.0.254. If the extender is connected to the router, you should go to your router’s DHCP client list to obtain the extender’s current IP address.
Q5.I have enabled wireless MAC filter, wireless access control, or access control list (ACL) on my router. What should I do before configuring the extender?
When a device connects through the extender to your router, the MAC address of the device shown on the router is translated to another MAC address. If your router’s MAC filter, wireless access control, or ACL is enabled, the devices connected to the extender cannot get an IP address from the extender and cannot access the Internet.
To solve this problem, please follow the steps below:
1.Log in to your router and disable the MAC filter, wireless access control or ACL.
Note: For more information about how to disable your router’s MAC filter, wireless access control or ACL, please refer to your router’s user guide.
2.Power on your extender, and run the Quick Setup to configure your extender.
3.Connect all of your devices to the extended network, and make sure the router’s Link LED remains lit.
4.On your router, add all the Online Devices’ MAC addresses to your router’s MAC filter table.
5.Enable the router’s MAC filter, wireless access control, or ACL to complete the configuration.
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