Will the Configuration Still Work with EAPs When the Omada Controller Goes Offline?

This Article Applies to EAP/Omada Controller 2.4.4 or higher and EAP series with corresponding firmware.

EAP in Standalone mode has limited features. That’s the reason why we recommend to use EAP/Omada Controller for configuration with more advanced and stable features. This article will discuss whether the configuration on EAP Controller still works with EAPs when the EAP/Omada Controller is offline.

We summarize three types of features based on EAP Standalone mode and Controller mode:

1) Features are available and can be configured both on Controller and EAPs in Standalone mode. If the EAP Controller is offline, this kinds of features configured with EAP Controller still work with EAPs.

2) Features are only supported and configured on Controller but not on EAPs in Standalone mode. If the EAP Controller is offline, configuration no longer takes effect.

3) Features are supported both on Controller and EAPs in Standalone mode, but can only be configured on Controller. If the EAP Controller is offline, configuration keeps working.

Features are available and can be configured both on Controller and EAPs in Standalone mode. If the EAP/Omada Controller is offline, this kinds of features configured with EAP/Omada Controller still work with EAPs.

We list the following features which are available and can be configured both on Controller and EAPs in Standalone mode. When these features are configured on the Controller with EAP adopted, Controller issues the configuration to the connected EAPs. When the EAP Controller is offline, configuration keeps working because it has been saved on EAPs.

Portal: No Authentication, Simple Password, External Radius Server
Mac Filter
Scheduler (Wi-Fi)
LED
SSH
Management VLAN
Load Balance
SSID Isolation
SSID broadcast
Airtime Fairness (only available on EAP330, EAP320, EAP225-Outdoor)

Features are only supported and configured on Controller but not on EAPs in Standalone mode. If the EAP/Omada Controller is offline, configuration no longer takes effect.

We list the following features which needs the Controller to keep running all the time.

Portal: Voucher, External Portal Server, SMS Portal, Facebook Portal, Local User

After the Controller is offline, the wireless clients which have been authenticated can work without problem. However, the newly connected clients which attempt to get authenticated at the moment are unable to pass the authentication because the authentication function is down. For more details about portal, please refer to FAQ 1041

Reboot Schedule
Mesh

Mesh APs will keep the Mesh relationships after Omada Controller/OC200 shutting down, but if some Mesh APs are offline, the other Mesh APs can not reorganize the Mesh network automatically. It may cause the collapse of the Mesh network. Therefore, we still suggest customer keeping Omada Controller/OC200 online when using Mesh function. More information you can refer to FAQ2283.

Fast Roaming

Features are supported both on Controller and EAPs in Standalone mode, but can only be configured on Controller. If the EAP/Omada Controller is offline, configuration keeps working.

There is no place for configuring this kind of features in Standalone mode even they are available on EAP itself. When these features are configured on the Controller with EAP adopted, Controller issues the configuration to the connected EAPs. When the EAP Controller is offline, configuration keeps working because it has been saved on EAPs.

Band Steering
Access Control
Rate Limit
RSSI

Note: We can manage OC200/Omada Controller via Cloud platform, then manage Omada EAPs adopted by these OC200/Omada Controller. However we can't manage Omada EAP by Cloud platform directly. If the OC200/Omada Controller is accidentally shut down, Cloud Access will lose efficacy, we can't manage Omada EAP by Cloud any more.