Co zrobić, jeżeli nie można połączyć się z Deco M5 zdalnie?
If you are experiencing remote connectivity issues with your Deco M5, this guide will walk you through basic troubleshooting steps to resolve these issues.
Step 1: Exit the Deco app. On your home screen, select “Settings”.
Step 2: Select “Wi-Fi”
Step 3: Select the Deco M5 network name. (Example: test)
Step 4: Confirm you are connected to the Deco M5 network.
Step 5: Navigate back to your home screen and open the Deco app.
Step 6: Select “Try Again”.
Step 7: Wait until the home screen loads. If your Deco is experiencing an issue, an exclamation point will appear. Click on the image for more details.
Step 8: Read the “Health Check”. The Deco app can also provide you with assistance when you select “Show me how” for additional information.
Step 9: Follow the instructions on the screen, then select “Got it”.
Step 10: Ensure all physical connections are properly connected. Verify the light on the top of the Deco unit is “Green” and try to connect again.
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