Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP225-Outdoor V1

    EAP225-Outdoor V1

    AC1200 Draadloos MU-MIMO Gigabit Indoor/Outdoor Access Point

  • EAP110 V4

    EAP110 V4*

    300Mbps Wireless N Ceiling Mount Access Point

  • EAP115-Wall V1

    EAP115-Wall V1

    300Mbps Wireless N Wall-Plate Access Point

  • EAP660 HD V1

    EAP660 HD V1

    AX3600 Draadloos Dual-band Multi-gigabit Access Point Plafondmontage

  • EAP620 HD V1

    EAP620 HD V1

    AX1800 Draadloos Dual-band Access Point Plafondmontage

  • EAP265 HD V1

    EAP265 HD V1

    AC1750 Draadloos MU-MIMO Gigabit Access Point Plafondmontage

  • EAP230-Wall V1

    EAP230-Wall V1

    Omada AC1200 Draadloos MU-MIMO Gigabit Access Point Wandmontage

  • EAP235-Wall V1

    EAP235-Wall V1

    Omada AC1200 Draadloos MU-MIMO Gigabit Access Point Wandmontage

  • EAP245 V3

    EAP245 V3*

    AC1750 Draadloze Dual-band Gigabit Access Point Voor Plafondmontage

  • EAP225 V3

    EAP225 V3*

    AC1350 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP115 V4

    EAP115 V4*

    300Mbps Wireless N Access Point met Plafondbevestiging

  • EAP615-Wall V1

    EAP615-Wall V1

    AX1800 Wall Plate WiFi 6 Access Point

  • EAP110-Outdoor V3

    EAP110-Outdoor V3*

    300Mbps Draadloze N Outdoor Access Point

Show All 13 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • TL-SG3428MP V2

    TL-SG3428MP V2

    JetStream 28-poorts Gigabit L2+ Managed Switch met 24 PoE+-poorten

  • TL-SX3008F V1

    TL-SX3008F V1

    JetStream 8-poorts 10GE SFP+ L2+ Managed Switch

  • TL-SG2210MP V1

    TL-SG2210MP V1

    JetStream 10-poorts Gigabit Smart-switch met 8 PoE+-poorten

  • TL-SG2210P V3.20

    TL-SG2210P V3.20

    Gigabit Smart PoE Switch met 8 aansluitingen en 2 SFP slot

  • TL-SG2008P V1

    TL-SG2008P V1

    JetStream 8-poorts Gigabit Smart-switch met 4 PoE+-poorten

  • TL-SG2428P V1

    TL-SG2428P V1

    JetStream 28-poorts Gigabit Smart-switch met 24 PoE+-poorten

  • TL-SG2218 V1

    TL-SG2218 V1

    JetStream 16-poorts Gigabit Smart-switch met 2 SFP-poorten

  • TL-SG3210 V3

    TL-SG3210 V3

    JetStream 8-poorts Gigabit Switch met 2 SFP-poorten en L2+-beheer

  • TL-SG3210XHP-M2 V1

    TL-SG3210XHP-M2 V1

    JetStream 8-poorts 2.5G BASE-T en 2-poorts 10GE SFP+ Switch met L2+-beheer en 8 PoE+-poorten

  • TL-SG3452 V1

    TL-SG3452 V1

    JetStream 48-poorts Gigabit Switch met 4 SFP-poorten en L2-beheer

  • TL-SG3452P V1

    TL-SG3452P V1

    JetStream 52-poorts Gigabit Switch met 48 PoE+-poorten en L2-beheer

  • TL-SG3428X V1

    TL-SG3428X V1

    JetStream 24-poorts Gigabit Switch met 4 10GE SFP+-poorten en L2+-beheer

  • TL-SG2008 V3

    TL-SG2008 V3

    JetStream 8-poorts Gigabit Smart-switch

  • TL-SG3428XMP V1

    TL-SG3428XMP V1

    JetStream 24-poorts Gigabit en 4-poorts 10GE SFP+ Switch met 24 PoE+-poorten en L2+-beheer

Show All 14 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER605 V1

    ER605 V1

    Omada Gigabit VPN Router

  • ER7206 V1

    ER7206 V1

    Omada Gigabit VPN Router

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

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