How to discover and manage Omada Devices via Omada Central

Configuration Guide
Updated 08-05-2025 22:19:50 PM Number of views for this article124892
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Contents

Objective

Requirements

Introduction

Configuration

Discover devices via S/N

Discover devices via Omada App

Discover devices via Inform URL

Discover devices via Omada Discover Utility

Discover devices via Controller Migration

Conclusion

Objective

The Omada Central can manage networks and devices regardless of distance and environment. With the Omada Central, you can add and discover devices through 5 methods: inputting the device S/N, using the Omada APP, using the Inform URL, using the Omada Discovery Utility, and using Controller Migration.

Requirements

  • Omada Central
  • Omada App
  • Omada Discovery Utility
  • Omada devices

Introduction

The Omada Central provides multiple ways to add Omada devices:

  • By inputting S/N, you can add online and offline devices;
  • Omada App enables you to easily and quickly add devices to the CBC;
  • Inform URL and Omada Discovery Utility are suitable for adding online devices;
  • Controller migration is suitable for migrating devices that are already managed by other controllers.

This article describes how to add Omada devices to the Omada Central.

Configuration

Discover devices via S/N

Step 1. Launch the Omada Central page, and go to Omada Network>Global View>Devices. Click Add Devices.

Alt text: The location of the Add Devices button on the devices page.

Step 2. Select the site to add devices.

Alt text: Pull-down Menu where you can choose the site.

Step 3. Choose a mode to add devices via S/N.

Alt text: Mode and Type options.

  • Manually Add

Choose Manually Add. In the S/N field, enter the S/N displayed on the product package or label. Click Apply to add the device.

Alt text: Input field where you can enter your device’s S/N or Device Key.

  • Import

Choose Import. Choose whether to add with the type S/N or Device Key. Click Template to download the template. In the template, you can enter up to 1500 device. Save the template after editing.

Alt text: Link where you can download the import template.

Click Upload to import the template. Click Apply to add the devices.

Alt text: Procedure to add devices using template imported.

Step 4. Then you can check the device list in your Site at Devices > Device List. If the devices are not connected to the internet, they will be in the PRECONFIGURE state.

After the devices are connected to the internet, the Omada Central will automatically adopt the devices, and the device status will change to UNACTIVATED in the Omada Central Standard. Make sure there is enough licenses when using Omada Central Standard.

Alt text: Location where you can check if the devices are successfully added.

When the devices are online and activated, their status will become CONNECTED and they are now successfully adopted to the Omada Central.

Discover devices via Omada App

Step 1. Open Omada APP, choose the organization you want your devices added to. On the Devices page, click the "+" icon.

Alt text: The scan button used to add your devices with labels attached.

Step 2. Click Scan to Add. Then, scan the label attached to your devices, or manually enter the device’s S/N, then the device will pop up. Click Add This Device.

Alt text: Scan result of a device’s label.

Step 3. Select the Site to add the device, and click Next.

Alt text: Page where you can choose the site you want to add.

Step 4. Click Done.

Alt text: Notification telling you that your device has been added.

Step 5. You can check the added device in the device list. If the device is not connected to the internet, it will be in the Preconfigured state.

After the device is connected to the internet, the Omada Central will automatically adopt the device, and the device status will change to Unactivated.

Alt text: Devices page where you can check if the devices are successfully added.

Discover devices via Inform URL

Step 1. Obtain the Inform URL.

  • In non-MSP mode: Log in to the CBC and click the Controller name of the device and network to be managed. Click Details in the pop-up window on the right and click the Copy button corresponding to Inform URL to copy it.

Alt text: Link where you can copy your Controller’s URL In non-MSP mode.

  • In MSP mode: Select the Customer, then go to Settings > Customer Settings and click the Copy button corresponding to the Inform URL to copy it.

Alt text: Link where you can copy your Controller’s URL In MSP mode.

Step 2. Enter the IP address of the device to be managed in the browser address bar and log in to the device web management page. The device username/password for the first login is admin/admin. You need to set up a new account before you can log in.

Alt text: Log in page of a EAP’s standalone Web UI.

Step 3. On the web management page, go to System > Controller Settings, paste the Inform URL copied from the Omada Central in the Inform URL/IP Address field, and click Save to complete the device addition.

Alt text: Input box where you can enter your Controller’s URL.

Step 4. Log in to the Omada Central, go to the site, and go to Devices > Device List. You can see the added device in the PENDING state and adopt it.

Alt text: Devices list where you can check if the device is found by Omada Central.

Discover devices via Omada Discover Utility

Step 1. Obtain the Inform URL.

  • In non-MSP mode: Log in to the Omada Central and go to Cloud-Based Systems>More>Copy Inform URL. Click on Copy Inform URL button to copy the Controller’s URL.

Alt text: Link where you can copy your Controller’s URL In non-MSP mode.

  • In MSP mode: Select the Customer, then go to Settings > Customer Settings and click the Copy button corresponding to the Inform URL to copy it.

Alt text: Link where you can copy your Controller’s URL In MSP mode.

Step 2. Download the latest Omada Discovery Utility from the TP-Link official website. After opening it, the Utility will automatically search for all network devices in the LAN. For instructions about how to install Omada Discovery Utility, please refer to How to Install TP-Link Omada Discovery Utility on Windows and macOS PCs.

Step 3. Select the devices you want to add and click Batch Setting.

Alt text: Scan result from Omada Discover Utility.

Step 4. In the Center IP/Inform URL field, enter the URL you copied, enter the device username and password, and click Apply to add the device.

Alt text: IP/URL settings page in the Omada Discover Utility.

Step 5. Log in to the Omada Central, go to the site, and go to Devices > Device List. You can see the added device in the PENDING state and adopt it.

Alt text: Devices list where you can check if the device is found by Omada Central.

Discover devices via Controller Migration

Step 1. Obtain the Inform URL.

  • In non-MSP mode: Log in to the Omada Central and go to Cloud-Based Systems > More > Copy Inform URL. Click on Copy Inform URL button to copy the Controller’s URL.

Alt text: Link where you can copy your Controller’s URL In non-MSP mode.

  • In MSP mode: In MSP View, go to Settings > System Settings and click the Copy URL button to copy the URL.

Alt text: Link where you can copy your Controller’s URL In MSP mode.

Step 2. In the Global view of the Controller where the current device is located, go to Settings > Migration > Site Migration.

Alt text: The way to start a site migration.

Step 3. Click Start, select the site where the device is located, and click Skip.

Alt text: Export Site page in the site migration process.

Step 4. Click Skip.

Alt text: Migrate Site page in the site migration process.

Step 5. In the Controller IP/Inform URL field, paste the Inform URL you copied, and select the device to be migrated.

Alt text: Migrate Device page where you can enter the URL and select the devices you want to migrate.

Step 6. Click Migrate Devices to enter the Done page. The device will change to the DISCONNECTED state. Click Forget Devices or Skip to complete the device migration.

Alt text: The Done page where you can forget your migrated devices.

Step 7. Log in to the CBC, access the Controller, and go to Devices > Unknown Devices. You can find that the device is in the MANAGED BY OTHERS state, indicating that the migration is successful.

Alt text: Devices list in your target site.

Conclusion

Now you have successfully discovered your Omada devices via the Omada Central.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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