Does my device support the Omada app?

Follow the steps below to make sure the Omada app is supported on your Omada device.

1. Find out firmware version of your Omada device.

Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.

2. Check compatibility

View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.

Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.

Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.

*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.

Access Points (Compatible in Controller and Standalone Modes)

  • EAP670

    EAP670

    Punto de acceso WiFi 6 de montaje en techo AX5400

  • EAP660 HD

    EAP660 HD

    Punto de acceso de montaje en techo multigigabit inalámbrico de doble banda AX3600

  • EAP650

    EAP650

    Punto de acceso WiFi 6 de montaje en techo AX3000

  • EAP620 HD

    EAP620 HD

    Punto de acceso inalámbrico de doble banda para montaje en techo AX1800

  • EAP610

    EAP610

    AX1800 Wireless Dual Band Ceiling Mount Access Point

  • EAP265 HD

    EAP265 HD

    AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point

  • EAP245 V3

    EAP245 V3*

    Punto de Acceso Gigabit Inalámbrico de Doble Banda AC1750 con Montaje de Techo

  • EAP225 V3

    EAP225 V3*

    Punto de acceso inalámbrico de Montaje en techo MU-MIMO Gigabit AC1350

  • EAP115 V4

    EAP115 V4*

    Punto de acceso inalámbrico N de montaje en techo de 300 Mbps

  • EAP655-Wall

    EAP655-Wall

    Placa de pared AX3000 Punto de acceso WiFi 6

  • EAP615-Wall

    EAP615-Wall

    Punto de acceso WiFi 6 de pared AX1800

  • EAP235-Wall

    EAP235-Wall

    Punto de Acceso de pared Gigabit WiFi MU-MIMO Omada AC1200

  • EAP650-Outdoor

    EAP650-Outdoor

    AX3000 Indoor/Outdoor WiFi 6 Access Point

  • EAP610-Outdoor

    EAP610-Outdoor

    AX1800 Indoor/Outdoor WiFi 6 Access Point

  • EAP225-Outdoor

    EAP225-Outdoor

    Punto de Acceso AC1200 Wireless MU-MIMO de exterior/interior

  • EAP110-Outdoor V3

    EAP110-Outdoor V3*

    Punto de acceso exterior inalámbrico N de 300 Mbps

Show All 16 Access Points (Compatible in Controller and Standalone Modes)

Switches (Compatible in Controller Mode)

  • TL-SX3206HPP

    TL-SX3206HPP

    JetStream 6-Port 10GE L2+ Managed Switch with 4-Port PoE++

  • TL-SX3008F

    TL-SX3008F

    Switch administrable JetStream de 8 puertos 10Gbps SFP + L2 +

  • TL-SG3452XP

    TL-SG3452XP

    Switch Administrable JetStream de 48 puertos Gigabit y 4 puertos 10GE SFP+ L2+ con 48 puertos PoE+

  • TL-SG3452P V1.2

    TL-SG3452P V1.2

    Switch administrado JetStream de 52 puertos Gigabit L2+ con 48 puertos PoE+

  • TL-SG3452X

    TL-SG3452X

    JetStream 48-Port Gigabit L2+ Managed Switch with 4 10GE SFP+ Slots

  • TL-SG3428XMP

    TL-SG3428XMP

    Switch administrado L2+ JetStream de 24 puertos Gigabit PoE+ y 4 puertos 10GE SFP+

  • TL-SG3428MP V2

    TL-SG3428MP V2

    Switch administrado JetStream de 28 puertos Gigabit L2 con PoE + de 24 puertos

  • TL-SG3428X

    TL-SG3428X

    Switch gestionable JetStream de 24 puertos Gigabit L2 + con 4 ranuras SFP + de 10 GE

  • TL-SX3016F

    TL-SX3016F

    JetStream 16-Port 10GE SFP+ L2+ Managed Switch

Show All 9 Switches (Compatible in Controller Mode)

Routers (Compatible in Controller Mode)

  • ER7206

    ER7206

    Router VPN Gigabit Omada

  • ER605

    ER605

    Router VPN SafeStream Gigabit Multi-WAN

3. Upgrade the firmware of your Omada device.

Follow the steps below to upgrade the firmware of your device:

  • STEP1

    Power on the EAP and connect to the SSID of the EAP wirelessly.

    Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.

  • STEP2

    Launch a web browser and enter http://tplinkeap.net in the address bar.

  • STEP3

    Enter the username and password of your EAP to log in.

    Note: If your EAP is a brand new EAP, use the default username and password that are both admin.

  • STEP4

    Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.

From United States?

Get products, events and services for your region.